Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Cook

Shelby

Summary

Experienced in baggage handling and cargo within airport environments, demonstrating proficiency in loading and unloading aircraft with various types of cargo, including passenger luggage and freight. Operated motorized vehicles safely while adhering to strict safety protocols, ensuring compliance with operational standards. Maintained effective communication with team members, managers and supervisors, contributing to a collaborative work environment and enhancing operational efficiency. Successfully managed baggage sorting and routing processes, addressing issues related to misplaced items in accordance with company policies.

Dynamic and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent listening and comprehension skills. Trained in all ramp and bag room areas.

Overview

24
24
years of professional experience

Work History

Ramp Agent

Piedmont Airlines
Charlotte
01.2001 - Current
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Operated a variety of motorized vehicles such as tugs, belt loaders, Kubotas, and taylorduns safely and efficiently around airport premises.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Maintained clear communication with team members and supervisors using radios.
  • Implemented company policies regarding baggage handling and customer service.
  • Managed baggage sorting and routing to correct flights and baggage claim areas.
  • Resolved issues related to misplaced or lost baggage.

Education

High School Diploma -

Cramerton Christian Academy
Cramerton, NC
05-2000

Skills

  • Baggage handling
  • Safety compliance
  • Vehicle operation
  • Communication skills
  • Problem resolution
  • Customer service
  • Team collaboration
  • Operational efficiency
  • Heavy lifting
  • Safety procedures
  • Baggage management

Timeline

Ramp Agent

Piedmont Airlines
01.2001 - Current

High School Diploma -

Cramerton Christian Academy
Erin Cook