Erika Mccrimmon
Boone
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
8
8
years of professional experience
Work History
Housekeeper
Appalachian State University - University Housing
06.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Operated electronic backpack vacuums and floor sweepers.
Cashier
Hardee's Restaurant
03.2015 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Johson County High
Mountain City, TN05.2007
Skills
- Equipment Disinfection
- Green Cleaning Methods
- Guest Satisfaction
- Wall and Ceiling Cleaning
- Exceptional Communicator
- Complex Problem-Solving
- Hazardous Chemical Training
- Time Management
- Cleaning Bathrooms
- Floor Scrubber Machines
- CDC Sanitation Guidelines
- COVID-19 Safety Procedures
- Cleaning and Maintenance
- Health and Safety Regulations
- Order Supplies
- Bathroom Detailing
Timeline
Housekeeper
Appalachian State University - University Housing
06.2021 - Current
Cashier
Hardee's Restaurant
03.2015 - 10.2020
High School Diploma -
Johson County High
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