Erika Bailey
Hubert
Summary
Dynamic professional in hospitality sector recognized for exceptional productivity and efficient task execution. Proficient in customer service, food safety protocols, inventory , ensuring seamless operations during high-demand periods. Strong teamwork, communication, and adaptability skills contribute to enhanced customer satisfaction and a positive work environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Deli Sales Associate
Sodexo
Camp Lejeune
09.2025 - Current
- Operated deli equipment for slicing, weighing, and packaging meat and cheese products, ensuring quality and presentation.
- Provided exceptional customer service by promptly addressing inquiries.
- Maintained cleanliness and organization of deli cases and work areas throughout shifts.
- Monitored and recorded temperatures of refrigerators and freezers to maintain food safety standards.
- Monitored expiration dates on products to guarantee freshness.
- Stored perishable items in freezers or refrigerators to prevent spoilage.
- Tracked stock levels and coordinated with vendors for timely inventory management.
- Updated food displays and signage to enhance customer engagement and boost sales.
Deli Sales Associate
Food Lion
Swansboro
02.2025 - 09.2025
- Provided excellent customer service by addressing customer inquiries promptly and accurately.
- Assisted customers in selecting deli products and providing product information.
- Ensured cleanliness and organization of deli cases and work areas to enhance customer experience.
- Supported inventory management by tracking product freshness and stock levels.
- Monitored inventory levels to effectively restock supplies and minimize product shortages.
- Rotated stock on shelves to ensure freshness of product.
- Organized displays of deli items to attract customers' attention.
- Revamped food displays and customer-facing areas to attract attention and promote sales of special items.
- Performed regular maintenance on slicers and other equipment used in the deli section.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Deli Associate
Food Lion
Swansboro
08.2016 - 11.2020
- Prepared and sliced deli meats and cheeses for customer orders.
- Decorated cakes and prepared deli meats and cheeses for customer purchase.
- Assembled and stocked hot and cold bar for customer selection.
- Guided customers in product selection with personalized recommendations, improving overall customer satisfaction.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
- Fostered teamwork among managers, co-workers, and customers, contributing to increased repeat sales.
- Maintained cleanliness of deli area, including counters, shelves, and equipment.
- Ensured compliance with food safety regulations consistently.
Cashier
Dunkin Donuts
Jacksonville
10.2012 - 07.2013
- Operated cash register, processing payments, returns, and exchanges with accuracy to ensure smooth transactions.
- Processed customer orders while delivering top-notch customer care to ensure satisfaction and repeat business.
- Maintained cleanliness of checkout area, ensuring a tidy environment for customers and enhancing their shopping experience.
- Performed opening and closing procedures to include counting cash register, restocking, and cleaning.
Waitress
Sharp Shooters
Jacksonville
06.2012 - 09.2012
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Coordinated multiple tasks simultaneously, ensuring high quality standards of service.
- Ensured cleanliness of dining area to meet health standards.
- Promoted teamwork among coworkers, strengthening team dynamics.
Cashier
Chick-Fil-A
Jacksonville
12.2007 - 03.2011
- Operated cash register and accurately processed payments, returns, and exchanges.
- Executed opening and closing procedures, including cash register counting, restocking, and cleaning, to maintain operational efficiency.
- Ensured cleanliness of checkout area by regularly cleaning counters, shelves, and windows to enhance customer experience.
- Enhanced customer satisfaction by providing attentive service in eating areas.
- Sanitized restrooms regularly to ensure cleanliness and hygiene for customers.
Education
MedCertify - Medical Administration in Assistant
MedCertify
Online12-2023
High School Diploma -
Swansboro High School
Swansboro01-2010
Skills
- Food Safety Standards
- Equipment Use
- Inventory management
- Order Accuracy Checks
- Product Presentation
- Product displays
- Hygiene Practices
- Customer Service/Satisfaction
- Customer excellence
- Team collaboration
- Attention to detail
- Adaptability
- Problem solving
- Process improvement
- Strong work ethic
- Training
Certification
- Doula
- Medical Administration Assistant
Languages
Tagalog, Beginner
Timeline
Deli Sales Associate
Sodexo
09.2025 - Current
Deli Sales Associate
Food Lion
02.2025 - 09.2025
Deli Associate
Food Lion
08.2016 - 11.2020
Cashier
Dunkin Donuts
10.2012 - 07.2013
Waitress
Sharp Shooters
06.2012 - 09.2012
Cashier
Chick-Fil-A
12.2007 - 03.2011
MedCertify - Medical Administration in Assistant
MedCertify
High School Diploma -
Swansboro High School