Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erika Ahlstrom

Waxhaw

Summary

Seeking a rewarding career in the insurance industry as an underwriter, where I can apply my analytical skills, attention to detail, and risk assessment abilities to support sound decision-making and contribute to the success of a forward-thinking organization.

Overview

10
10
years of professional experience

Work History

Data Acquisition Coordinator

Ryan, LLC
04.2024 - 06.2025
  • Handle data requests made to government entities and/or their data providers. Strong communication skills, resulting in professional interactions with government entities.
  • Monitor assigned tasks, making sure they are completed in an efficient and timely manner. Use the internal task tracking system to keep tasks updated as we progress, as well as load the data into the system once it is received. Organize workload of tasks to keep up with deadlines.
  • Evaluate files and determine if they are correct, and if so, how they should be mapped into the system. Technical proficiency, allowing myself to learn the company's internal systems.
  • Highly flexible with availability across all time zones and possess highly effective phone and email etiquette, determining the best way to make public information requests.
  • Researching state property tax information.
  • Managing projects: Each year and request type (assessments, bills, etc.) is considered a 'project'. Requesting data for established states. For states worked previously, the request information will carry forward from the prior year, giving a starting point.
  • Communicating with government agencies. The majority of the job function involves communicating with government agencies. Many will be familiar with public records requests and provide the data without any issue. Others may be wary of why the data is being requested and push back on providing it. Professional communication is a must.
  • Gathering information in a timely manner. Meeting deadlines is essential since property tax appeals and bills are due by certain dates.
  • Tracking requests in our internal system. Request tracking is a very important part of the process, and an internal web-based system is used.

Support Personal Trainer

Burn Boot Camp - Weddington
04.2022 - 08.2024
  • Responsible for delivering dynamic motivating workouts to members of all fitness levels.
  • Works under the direction of the head trainer.
  • Provide focus meetings to go over member goals and monitor member progress through nutrition and In-Body analysis scan.

Systems Engineer

Union County Public Schools
06.2022 - 04.2024
  • Coordinate with a group of system engineers and IT support staff.
  • Respond to Help Desk ticket needs and troubleshoot.
  • Meet with clients to decide their computer and technology needs.
  • Oversee ventures and meet expectations as indicated by a set course of events.
  • Work on the strength and security of the organization's cloud and on-premises networks.

Front desk coordinator and Project Manager

Synergy Holistic Health Clinic
03.2021 - 12.2021
  • Front desk coordinators work in the office of service-based establishments as the general point of contact for all of a client's pre- and post-service needs. Responsible for scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork.
  • Created new and innovative techniques to help improve the clinic overall.

Rehabilitation Technician

Atrium Health: Union
01.2019 - 02.2020
  • Worked under the direct supervision of a physical therapist or assistant. Maintained the treatment area and prepared therapy sessions.

Cashier and Customer Service

Lowe's Home Improvement
05.2017 - 08.2018
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
  • Resolved customer issues and answered questions.
  • Bagged purchases if needed.
  • Collected payments by accepting cash, check, or charge payments from customers and making change for cash customers.

Front desk attendee & Group Fitness Instructor

12.2015 - 05.2018
  • Created and managed schedules for activities and facilities.
  • Recruited, trained and oversaw staff and volunteers; supervised and led some activities, as well.
  • Lead multiple group fitness classes that range in a variety of levels from beginner to expert. That included choreographing, cueing, organizing, counting, and monitoring safety protocol during workout routine.

Education

Masters of Science - Nutrition

Liberty University
Lynchburg, VA
05.2025

Bachelor of Science - Psychology

Wingate University
Wingate, NC
05.2018

Skills

  • Microsoft Office 365
  • Google Workspace
  • Sideways software
  • Configuration Console Manager
  • Fast learner
  • Highly dependable
  • Excellent attention to detail
  • Communicate effectively
  • Friendly demeanor
  • Data management
  • Research skills
  • Customer service
  • Effective communication
  • Team collaboration
  • Analytical thinking
  • Multitasking and organization

Accomplishments

  • Earned Academic and Athletic scholarship, 08/14 - 05/18
  • Internship with Girls on the Run, 01/18 - 05/18
  • Former Secretary of Psychology Club, 04/17 - 05/18
  • NASM Certified Personal Trainer, 03/22 - current

Timeline

Data Acquisition Coordinator

Ryan, LLC
04.2024 - 06.2025

Systems Engineer

Union County Public Schools
06.2022 - 04.2024

Support Personal Trainer

Burn Boot Camp - Weddington
04.2022 - 08.2024

Front desk coordinator and Project Manager

Synergy Holistic Health Clinic
03.2021 - 12.2021

Rehabilitation Technician

Atrium Health: Union
01.2019 - 02.2020

Cashier and Customer Service

Lowe's Home Improvement
05.2017 - 08.2018

Front desk attendee & Group Fitness Instructor

12.2015 - 05.2018

Masters of Science - Nutrition

Liberty University

Bachelor of Science - Psychology

Wingate University

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Erika Ahlstrom