Erik Sloan

• Managed performance issues with delivery team members.
• Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.

Lead a team and a Department delegated assigned task every day and kept track of the material for my department in which I needed to carry out our task for production for that day

• Maintained production records such as quantity and type of product produced.
• Restocked empty bins with necessary materials prior to beginning shift.
• Loaded raw materials onto pallets to be used in the assembly process.

• Identified needs of customers promptly and efficiently.
• Recognized by management for providing exceptional customer service.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Operated a variety of machinery and tools safely and efficiently.
• Worked with cross-functional teams to achieve goals.
• Operated equipment and machinery according to safety guidelines.
• Assisted with customer requests and answered questions to improve satisfaction.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

• Checked quality of finished products against established standards prior to shipment.
• Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
• Built wooden shipping pallets using pneumatic nail gun, staple gun and hammer.
• Wrapped orders in plastic material prior to loading.
• Cut materials to specific size dimensions using circular saw.
• Separated products according to weight, grade and size of material to produce final product.
• Operated automated palletizing and conveyor equipment to transport, palletize, arrange and stack finished products.
• Assembled components such as planks, blocks, dowels. to build pallets.
• Sorted, stacked and moved pallets using pallet jack and forklift.
• Cleared jams and re-routed defective packages away from palletizer and addressed or reported malfunctions.
• Communicated with supervisor to address issues or delays.
• Ensured the safety of workers by following proper safety protocols while operating machinery.
• Looked through work orders to determine type and quantity of materials needed for each production batch.