Erica Russell
Thomasville
Summary
Proactive and detail-oriented administrative professional with experience supporting executives, managing complex calendars and travel, coordinating cross-functional projects, and streamlining operations. Skilled in stakeholder engagement, event planning, financial reconciliation, and systems oversight. Passionate about building efficient workflows that drive team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant for the Department of Medical Sciences
High Point University
02.2025 - Current
- Executive-Level Administrative Support: Provided high-level support to the Department Chair and Program Directors, managing complex calendars, meeting logistics, communications, and daily operations to ensure efficiency and discretion.
- Project and Event Coordination: Led planning and execution of department events, meetings, and onboarding processes, handling logistics, timelines, and stakeholder communication with attention to detail.
- Cross-Functional Collaboration: Acted as a key liaison between the department and university offices (IT, HR, Finance, Facilities), resolving issues and maintaining workflow across teams.
- Travel and Procurement Management: Oversaw travel arrangements, reimbursements, and procurement processes, ensuring policy compliance and timely reconciliation of expenses with accurate financial documentation using systems such as Concur, Unimarket, Clarity, and JP Morgan.
- Data and Systems Oversight: Maintained departmental records, SOPs, and internal tracking systems for assignments, room scheduling, and operational updates, supporting informed decision-making and continuity.
- Supervisor: Dr. Linda Sekhon
- Phone: (336) 841-9000
Registrar/Administrative Assistant
Greensboro Ballet, Inc.
09.2021 - 04.2022
- Ballet Program Management: Oversaw all aspects of ballet student enrollment, volunteer coordination, attendance tracking, donation management, fundraising initiatives, and scholarship administration to ensure the smooth operation of Greensboro Ballet.
- Financial Administration: Managed billing processes for monthly tuition and other fees for Greensboro Ballet students, ensuring accuracy and adherence to established protocols. Recorded all payment transactions according to agreed-upon data entry procedures.
- Administrative Support: Provided comprehensive administrative and operational support to the Executive Director, School Director, and Artistic Director, while maintaining records and reports, contributing to the efficient functioning of the organization.
- Stakeholder Relationship Management: Cultivated positive relationships and instilled trust among current, former, and prospective Greensboro Ballet students, families, and donors by demonstrating expert knowledge of the nonprofit organization.
- Logistics Coordination: Served as the Logistics Coordinator for the ballet school, overseeing the scheduling of flights, hotels, and transportation arrangements for professional dancers participating in performances, ensuring smooth logistical operations.
- Strategic Marketing and Administrative Proficiency: Assisted with the management of social media accounts by optimizing content strategies through scheduling posts, analyzing analytics, and focusing on community engagement, while efficiently executing administrative tasks using the Microsoft Office suite.
- Supervisor: Nina Munda
- Phone: (336) 333-7480
Pharmacy Technician
Rite Aid
10.2019 - 06.2020
- Supported pharmacists with prescription management, inventory, and insurance billing.
- Delivered excellent customer service in a fast-paced, high-accuracy environment.
- Supervisor: Fredrick Meiss
- Phone: (724) 662-2009
Education
Bachelor of Science - Integrated Studies with an English Concentration
Clarion University of Pennsylvania
Clarion, Pennsylvania12.2019
Skills
- Calendar and event management
- Travel coordination
- Financial analysis and reconciliation
- Stakeholder engagement and communication
- Attention to detail
- Problem solving and strategy
- Adobe Creative Suite proficiency
- Microsoft Office Suite expertise
Certification
- American Heart Association – BLS Provider – 2014- Present
- Member of Sigma Alpha Pi (The National Society for Leadership and Success) - 2019
- Member of Sigma Tau Delta (The National English Honor Society) - 2019
Additional Experience
Sales Associate – Kate Spade (2018) | Administrative Assistant – Reynolds Building Systems (2017)
- Focused on inventory, customer service, social media, order processing, and financial management.
Timeline
Administrative Assistant for the Department of Medical Sciences
High Point University
02.2025 - Current
Registrar/Administrative Assistant
Greensboro Ballet, Inc.
09.2021 - 04.2022
Pharmacy Technician
Rite Aid
10.2019 - 06.2020
Bachelor of Science - Integrated Studies with an English Concentration
Clarion University of Pennsylvania