Erica Reid
Waynesville
Summary
Dynamic Medical Assistant with extensive experience at Smoky Mountain Foot and Ankle Clinic, excelling in patient care and medical record management. Proven ability to enhance patient satisfaction through effective communication and education. Skilled in laboratory testing and adept at problem-solving, ensuring efficient clinic operations and high-quality patient support. Also active with an X-ray certification.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Smoky Mountain Foot and Ankle Clinic
Waynesville
05.2019 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient intake and maintained accurate medical records.
- Coordinated appointments and scheduled follow-up visits for patients.
- Performed routine laboratory tests and prepared samples for analysis.
- Maintained cleanliness and organization of medical equipment and supplies.
- Communicated effectively with patients regarding their health concerns.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
Education
Associate of Science - Medical Assisting
Haywood Community College
Waynesville, NC05-2019
Skills
- Patient care
- Medical record management
- Appointment scheduling
- Laboratory testing
- Patient education
- Medical equipment maintenance
- Problem solving
- Time management
- Dementia and Alzheimer's care
Certification
- Xray certified
Timeline
Medical Assistant
Smoky Mountain Foot and Ankle Clinic
05.2019 - Current
Associate of Science - Medical Assisting
Haywood Community College
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