Erica Branch
Burlington
Summary
A motivated healthcare worker with a Bachelor's degree in Biology and hands-on experience in the emergency department, telemetry, med-surge, and orthopedic floors. Strong clinical knowledge and communication skills developed through the years of patient care and hospitality experience. Ability to build relationships, identify needs and work well in fast paced environments. Seeking to incorporate healthcare expertise and relationship building abilities to drive, grow and improve patient outcomes as a Medical Sales Representative.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Nurse Technician
Cone Health At Alamance Regional
Burlington, NC
06.2025 - Current
- Collaborated with nurses, physicians, and other clinical teams to support efficient patient care.
- Developed extensive knowledge of healthcare terminology, clinical workflows, and patient needs.
- Obtained vital signs, collected specimens, performed EKGs, and assisted in clinical procedures
Friends Homes
Certified Nursing Assistant
Greensboro, NC
08.2023 - 06.2025
- Maintained professionalism and effective communication in high stress situations.
- Supported healthcare operations by accurately documenting patient information and coordinating with clinical staff.
- Assisted in delivering patient centered care by anticipating needs and ensuring a positive healthcare experience.
Texas Roadhouse
Server
Burlington NC
06.2018 - 11.2024
- Maintained high Per Person Average (PPA) through upselling and personalized recommendations, enhancing overall sales performance.
- Promoted specialty items and beverages using persuasive communication skills, contributing to increased customer engagement.
- Established lasting customer relationships, fostering repeat business and generating positive guest feedback.
Education
Bachelor of Science - Biology
University of North Carolina At Greensboro
Greensboro, NC08.2025
Skills
- Patient Care
- Specimen Collection
- EKG Acquisition
- Healthcare and Clinical Knowledge
- Medical Terminology
- Clinical Documentation
- Time Management
- Organization
- Adaptability
- Problem Solving
- Communication
- Professional Skills
- Medical Equipment Setup and Use
Certification
- CNA - Certified Nursing Assistant
- Basic Life Support CPR for Adult, Child, and Infant
Timeline
Nurse Technician
Cone Health At Alamance Regional
06.2025 - Current
Friends Homes
Certified Nursing Assistant
08.2023 - 06.2025
Texas Roadhouse
Server
06.2018 - 11.2024
Bachelor of Science - Biology
University of North Carolina At Greensboro