Eric Weber
Stanley
Summary
Results-driven HVAC professional with extensive experience in system diagnostics and team leadership. Adept at enhancing service quality through effective communication and collaboration, committed to exceeding customer expectations and operational efficiency.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Journeyman
McKenney's
Charlotte, NC
02.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
HVAC Service Technician
Whaley Foodservice
Charlotte, NC
03.2016 - 02.2021
- Diagnosed and repaired HVAC systems to ensure optimal performance and compliance with safety standards.
- Conducted routine maintenance on commercial refrigeration equipment, enhancing reliability and customer satisfaction.
- Installed new HVAC units while adhering to building codes and manufacturer specifications.
- Collaborated with team members to troubleshoot complex HVAC issues, improving response time and service quality.
- Trained junior technicians on best practices for HVAC troubleshooting and repair techniques.
- Assessed customer needs to recommend efficient heating and cooling solutions tailored to operational requirements.
- Maintained accurate service records, ensuring compliance with industry regulations and facilitating seamless operations.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Assisted in maintenance, repair and installation of ventilation systems.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Performed routine maintenance on heating and cooling systems.
- Inspected cooling systems and identified potential problems.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
Service Technician/ Branch Manager
Lennox National Account Services
Charlotte, NC
01.2012 - 03.2016
- Diagnosed and repaired HVAC systems to ensure optimal performance and efficiency.
- Conducted routine maintenance on equipment, enhancing longevity and reliability.
- Collaborated with team members to develop effective service strategies and solutions.
- Trained junior technicians on best practices for installation and troubleshooting.
- Analyzed customer feedback to identify areas for service enhancement and satisfaction.
- Led cross-functional teams in the execution of complex HVAC projects for large clients.
- Developed training materials aimed at improving technician skills and operational standards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Service Technician
Gastonia Sheet Metal
Charlotte, NC
09.2004 - 03.2007
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance on sheet metal products, enhancing durability and functionality.
- Collaborated with team members to streamline service operations and improve workflow efficiency.
- Trained junior technicians on safety protocols and equipment handling procedures.
- Implemented quality control measures to maintain high standards in service delivery.
- Maintained accurate records of service calls, ensuring transparency and accountability in operations.
- Led troubleshooting efforts for complex mechanical issues, reducing downtime for clients.
- Developed preventative maintenance plans that minimized equipment failures and extended lifespan of systems.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
HVAC Apprentice
Gunnis-Marsh Heating and Air
Gulf Breeze, FL
04.2000 - 08.2002
- Assisted in installation and maintenance of HVAC systems, ensuring compliance with safety standards.
- Conducted routine inspections and diagnostics to troubleshoot equipment issues efficiently.
- Supported lead technicians during service calls, gaining hands-on experience with tools and techniques.
- Maintained accurate service records and documentation for all completed work orders.
E-4 Specialist (P)
United States Army
Ft. Hood, TX
05.1996 - 03.2000
- Led strategic planning initiatives to enhance operational efficiency and mission success.
- Developed training programs to improve team performance and readiness.
- Implemented process improvements, resulting in streamlined workflows and reduced resource waste.
- Coordinated cross-functional teams to achieve organizational objectives and improve service delivery.
Education
High School Diploma -
Hinsdale Central School
Hinsdale, NYNo Degree -
George Stone Vocational School
Pensacola, FLSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
Manager Training Completion for Lennox NAS
Start Up of Lennox Equipment M2/M3 Prodigy Units
NATE Certified- Service Technician
Refrigerant Certification
Timeline
Journeyman
McKenney's
02.2021 - Current
HVAC Service Technician
Whaley Foodservice
03.2016 - 02.2021
Service Technician/ Branch Manager
Lennox National Account Services
01.2012 - 03.2016
Service Technician
Gastonia Sheet Metal
09.2004 - 03.2007
HVAC Apprentice
Gunnis-Marsh Heating and Air
04.2000 - 08.2002
E-4 Specialist (P)
United States Army
05.1996 - 03.2000
High School Diploma -
Hinsdale Central School
No Degree -
George Stone Vocational School