ERIC POPPLE
Greensboro
Summary
A dedicated professional with 18 years of experience, consistently exceeding company expectations and delivering long-term results. Skilled in detailed project management, cross-functional team collaboration, and system implementations. Possess a unique blend of leadership, flexibility, and analytical skills that align perfectly with the mission to enhance operational efficiency and drive industry success.
Overview
21
21
years of professional experience
Work History
UNET Specialist
United Health Care
12.2006 - Current
- PNo2 Adjuster (Backup SME) utilizing OARS records or RWS for corrected claims
- Performance guaranteed account
- (Texas ERS/AT&T)
- Taken part in RED STORM/GUI/II and Reworkspace projects to build new platforms to research and adjust claims
- Time analysis studies
- Assist with Learning and Design on modules for teaching Transaction
- Employee Engagement Committee
- Trained in Workforce Report Generation
- Sam Adjustment grading claims for payment and procedural accuracy based on multiple edit rules
- UNET adjuster utilizing OARS issues to determine type of defect and correct
- (TRS)
- UNET claims processor for performance guaranteed account
- (State of Georgia/State of Maryland)
Training Coordinator
Applebee’s Restaurant
03.2004 - 11.2006
- Organize and facilitate all training classes for new employees, providing comprehensive overview of prospective positions
- Engage in continuing education of current employees, effectively assisting in identifying individual strategies to better meet company quality goals
- Organize schedules for large front of house host staff
- Coordinate seating of large dining room during peak business hours
- Assist in monitoring of cash flow and reconcilement thereof with product inventory
- Recognitions: Service hero Nominee 2018
Education
Bachelor of Arts - History
University of North Carolina At Greensboro
Greensboro, NC05-2004
Skills
- Time Management
- Analytics
- Collaboration with Management
- Able to Manage Rapid Change
- Trouble Shooting
- Meeting Deadlines
- Teamwork
- Quick learner
- Problem-solving
- Attention to detail
Recognitions
Service hero Nominee, 2018, 2019, 2022.
Timeline
UNET Specialist
United Health Care
12.2006 - Current
Training Coordinator
Applebee’s Restaurant
03.2004 - 11.2006
Bachelor of Arts - History
University of North Carolina At Greensboro
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