Eric McGuinness
Wilmington
Summary
I am a graduate from Cape Fear Community College attaining my Associates Degree in Information Technology with a focus on Network Administration. I have received my CompTIA A+, Network+, and Operations Specialist certificates. Consistency, accountability, and a growth mindset are all qualities of my character as well as being able to follow detailed directions, adapt to new challenges, and operate proficiently and independently. I am excited to think about the future, and it's limitless potential as a qualified, and capable IT professional at your organization.
Overview
1
1
Certification
Education
Associate of Applied Science - Information Technology
Cape Fear Community College
Wilmington, NC12.2019
High School Diploma -
Cape Hatteras Secondary School
Buxton, NC2009
Skills
- On the Job Experience with Cisco Network equipment (1941 Routers 2960, 3750, 4510, 3850, and 9300X Switches 3702, 2802, 3802 and 9166 WAP's)
- Cisco Call Manager and Unity, Cisco Prime, Cisco ISE, Cisco WLC's and WAP's, Cisco VoIP Technologies, Solarwinds Network Monitoring
- Hardware and Software Troubleshooting Experience - building a PC, building servers, filesharing, data transfer, windows backup, restore points, remote desktop, updates, printer installation, MFP's, Printing and Faxing Systems, Intercoms, Speakers, soundboards, Camera Systems, TVs, Monitors, Soldering Power Outlets, UPS
- Network protocols I have worked with include - ACLs, Port Security, DHCP, DNS, SNMP, FTP, VLANs and Inter-VLAN Routing, STP, VTP, RIP, EIGRP, OSPF, EtherChannel, SSH and Telnet, TFTP, HSRP and Layer 3 Switching, VoIP, 80211, 8021x, IP Address Assignment, Sub-netting
- Microsoft SQL Database, Access, Excel, Word, Teams, Sharepoint
- Windows Server and Home Edition, Apple OS, and Linux OS
- HTML 5, Java, Visual Basic, Visual Studio, and Pro Tools Audio Software
- Cabling Experience - Ethernet, telephone, coax, fiber optic, 66 blocks
- Security troubleshooting with Squil and Wireshark
- Experience with VMs - Oracal, Virtual Box, ESXi VMware
- Cisco IOS Command Line, Windows Command Line, Powershell, Active Directory, Linux Ubuntu
Certification
CompTIA A+ | CompTIA Network+ | CompTIA Operations Specialist | Sound Engineer Certificate
Work History
Network Technician | University of North Carolina Wilmington | Mar 2023 - Present
Address customers’ needs, resolve routine network problems and support the day-to-day operation of the campus network. Setup and installation of network hardware and software such as switches, routers, and access points and upgrade existing network systems. Planning and maintenance of campus network cabling infrastructure and installation of new network equipment in construction projects. Maintain the documentation and inventory of the campus networks.
Area Network Coordinator | New Hanover County Schools | Oct 2020 - Mar 2023
Responsible for a wide array of technologies and systems across the New Hanover County School system. Responsibilities included switching and routing, Cisco Call Manager and Unity, Cisco Prime, Cisco ISE, Windows Server, VMware ESXI, Active Directory, Intercom Systems, Camera Systems, Solarwinds, Wireless Access Points and Core WLC's, Printing and Faxing Systems, effective communication with vendors and customers, and maintaining a diverse troubleshooting skill set.
Audio/Video Technician | Audio Visions | Jan 2020 - Aug 2020
Installations, troubleshooting, customer support. Installed speakers, routers, TV's, monitors, receivers, cables, outlets. Troubleshoot internet issues, blueray players, receivers, phones, soundboards. Communicate with customers.
IT Technician | CompuCom | Summer 2019
Shadowing opportunity. Installed home printers, monitors, receipt printers, network phones, and keyboards while deployed on service calls.
Timeline
High School Diploma -
Cape Hatteras Secondary School
Associate of Applied Science - Information Technology
Cape Fear Community College
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