Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Johnson

Charlotte

Summary

Dynamic professional with extensive experience in customer service and cash handling at Freddy's Frozen Custard & Steakburgers. Proven ability to resolve inquiries and manage transactions efficiently. Skilled in data entry and inventory management, demonstrating strong organizational skills and a commitment to accuracy in financial records. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

4
4
years of professional experience

Work History

Cashier

Freddy's Frozen Custard & Steakburgers
Concord
01.2025 - Current
  • Resolved customer inquiries about store policies and procedures efficiently.
  • Adhered to company security protocols for managing large cash transactions.
  • Handling transactions at a point-of-sale (POS) system, processing customer payments, bagging purchases, and providing customer service.
  • Returns, exchanges, and answering customer questions about products and store policies.

Data Entry Clerk

Nationwide
Concord
05.2024 - 12.2024
  • Created spreadsheets to track data entries.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Updated existing records with new or revised information as needed.
  • Organized files according to established procedures for easy retrieval later on.
  • Accurately enters and updates data into databases, spreadsheets, and other systems.
  • Responsible for ensuring data accuracy, integrity, and security. Tasks include transferring data from various sources, verifying information, and maintaining organized files.

Wheelchair Transporter

Prospect Airport Services
Charlotte
03.2023 - 01.2024
  • Assisting passengers with mobility impairments by transporting them to and from their gate, and other airport locations. This involves operating terminal transport vehicles (TTVs), assisting with passenger boarding and disembarking, and potentially helping with carry-on luggage. The job also requires providing general assistance, directions, and information to passengers in a friendly, courteous manner.

Restaurant Hostess

Ruby Tuesday
Concord
10.2022 - 03.2023
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Verified accuracy of orders before delivering them to customers' tables.
  • Balanced cash register at end of shift according to established procedures.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Greeting and seating customers, managing reservations, and ensuring a positive dining experience.
  • Responsible for the initial interaction with guests, making them feel welcome and comfortable. Additional duties may include assisting with customer requests, managing waitlists, and coordinating with waitstaff.

Warehouse Worker

Amazon
Huntersville
09.2021 - 10.2022
  • Collaborated closely with other departments on special projects as needed.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Received and tracked incoming inventory shipments.
  • Maintained stock levels in accordance with company policies.
  • Receiving, processing, and storing inventory, picking orders, packing and shipping goods, and maintaining a clean and organized warehouse environment.

Cashier

Dollar Tree
Charlotte
01.2021 - 07.2021
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Operating POS Systems: Using cash registers or point-of-sale (POS) systems to scan items, enter prices, and process transactions.
  • Handling Payments: Accepting cash, credit cards, debit cards, checks, and other forms of payment.
  • Issuing Receipts: Providing customers with printed receipts for their purchases.
  • Calculating Change: Accurately calculating and providing change for cash transactions.
  • Managing Returns and Exchanges: Processing returns and exchanges according to store policies.

Education

High School Diploma -

Mallard Creek High School
3825 Johnston Oehler Rd
06-2021

Skills

  • Point-of-sale operation
  • Cash handling and transaction processing
  • Customer service and returns management
  • Data entry
  • Cash handling
  • Customer service
  • Transaction processing
  • Inventory management
  • Time management
  • Organizational skills
  • Conflict resolution
  • Financial records oversight
  • Liquor law compliance

Timeline

Cashier

Freddy's Frozen Custard & Steakburgers
01.2025 - Current

Data Entry Clerk

Nationwide
05.2024 - 12.2024

Wheelchair Transporter

Prospect Airport Services
03.2023 - 01.2024

Restaurant Hostess

Ruby Tuesday
10.2022 - 03.2023

Warehouse Worker

Amazon
09.2021 - 10.2022

Cashier

Dollar Tree
01.2021 - 07.2021

High School Diploma -

Mallard Creek High School
Eric Johnson