Eric Dusenbery
Hubert
Summary
Dynamic PeopleSoft Functional Analyst with Nakupuna Consulting, driving HR system modernization and enhancing operational efficiency. Expert in PeopleSoft HCM and Agile methodologies, I successfully led cross-functional teams, improving user engagement and data integrity. My strong communication skills and strategic planning have consistently delivered impactful training solutions and streamlined processes across the Navy enterprise.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PeopleSoft Functional Analyst – PMW240 Navy HR Systems
Nakupuna Consulting
11.2023 - Current
- Functional analyst supporting U.S. Navy HR system modernization under the PMW240 program. Drive full lifecycle implementation, configuration, and support for PeopleSoft HCM modules in an Agile environment, enabling operational efficiency and improved personnel readiness.
- Led, designed, and delivered functional demos to Navy stakeholders, showcasing NP2 solutions and HR/pay process expertise; conducted pre-demo testing to ensure seamless, issue-free execution.
- Provided subject matter expertise in Reserve and Active duty personnel business processes—including Reserve Drills, Orders, and Post-Board Promotions—within NP2; supported functional system testing and ensured compliance with law regulation, and policy standards.
- Configured PeopleSoft Activity Guides to streamline workflows for personnel/pay adjustments and reassignments, enhancing transaction accuracy, user experience, and process efficiency.
- Utilized PeopleSoft Integration Broker as a Functional Analyst to define, test, and support seamless integrations between HR and Financial modules, enabling automated, accurate, and efficient data exchange across enterprise systems.
- Supported the design and rollout of PeopleSoft Fluid Interfaces for HR and Financial self-service applications, enhancing mobile responsiveness and improving overall user accessibility and engagement.
- Lead end-to-end functional analysis for PeopleSoft HCM modules including Core HR, Benefits, Payroll, Time & Labor, and Absence Management.
- Translate complex business requirements into functional specifications, business process models (BPMs), feature maps, and test plans to guide system enhancements.
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, and sprint reviews; use JIRA and Confluence to track progress, manage risks, and document deliverables.
- Collaborate with developers and testers to validate system functionality, conduct unit testing, and support SIT and UAT cycles.
- Design and present functional demos to Navy stakeholders, ensuring clear communication of progress, risks, and solutions.
- Support system patching, upgrades, and post-go-live activities including defect triage, regression testing, and production validation.
- Partner with cross-functional teams to streamline HR processes, improve data integrity, and implement ERP best practices across the Navy enterprise.
Deputy Training Team Lead / Functional Analyst / Portfolio Scrum Master
Millennium Corporation
07.2022 - 11.2023
- Led enterprise training and Agile transformation initiatives for MyNavy HR IT Solutions, supporting the modernization of high-visibility government systems. Delivered mission-critical training and performance support products while fostering Agile adoption across the portfolio.
- Training Strategy & Development: Led training needs analysis and curriculum development for a major HR system transformation; defined learning objectives, designed content, and implemented evaluation strategies to ensure measurable training outcomes.
- Agile Training Transformation: Oversaw and coached a team of 21 Instructional Systems Specialists, successfully transitioning training development from a traditional waterfall model to Agile, improving responsiveness and delivery speed.
- Instructional Systems Design: Designed and delivered performance support tools—including CBTs, ICWs, job aids, and UAT support materials—for new system capabilities; facilitated end-user training and pre-deployment readiness events.
- Government Program Support: Advised on training and acquisition strategies aligned with cost, schedule, and performance goals. Worked closely with stakeholders to track milestones and ensure accountability for corrective actions and program deliverables.
- Scrum Master (Portfolio-Wide): Championed Agile principles across multiple teams; facilitated sprint planning, backlog grooming, and cross-team communication. Removed blockers and created an environment of collaboration, alignment, and continuous improvement.
- Stakeholder & Team Enablement: Led onboarding of new project teams, set clear visions and expectations, and ensured effective integration across the organization. Acted as liaison between functional teams, product owners, and external stakeholders to ensure seamless communication and delivery.
- Lifecycle Support: Actively participated in all system acquisition phases—including Milestone Decision Reviews, working groups, and executive briefings—ensuring training and system readiness aligned with operational timelines.
Functional Analyst / Instructional Systems Designer
Louisiana Technology Consulting
01.2022 - 07.2022
- Supported a large-scale federal HR systems integration project by leading the design, development, and delivery of dynamic, results-oriented training solutions in a fast-paced Agile environment.
- Conducted detailed training needs analyses and collaboration with SMEs to define learning objectives, technical requirements, and assessment strategies aligned with program goals.
- Designed and developed curriculum, courseware, and interactive learning content for Computer-Based Training (CBT), Instructor-Led Training (ILT), Virtual Instructor-Led Training (VILT), and both synchronous and asynchronous Distance Learning formats.
- Created training materials for system users supporting a web-based Human Resource platform, leveraging modern Learning Management Systems (LMS) to ensure accessibility and compliance.
- Measured training effectiveness and learner performance through data-driven evaluation techniques to improve instructional quality and learning outcomes.
- Utilized JIRA for Agile task management, backlog tracking, and collaboration with cross-functional teams to ensure timely delivery of training assets.
- Delivered high-impact training solutions that enhanced user readiness and operational efficiency across multiple program areas.
Master Chief Petty Officer / Senior Enlisted Leader
U.S. Navy
01.2018 - 01.2021
- Led enterprise-wide HR transformation efforts supporting 70,000+ Sailors and their families during the modernization of the Navy's personnel and pay systems. Directed cross-functional teams through the full life cycle of implementation, training, and adoption of PeopleSoft-based platforms, including NSIPS and the NP2 initiative.
- Led Requirements & Systems Implementation: Managed multi-disciplinary teams through all phases of system implementation, including requirements gathering, Conference Room Pilots (CRPs), system design, and training delivery for multiple PeopleSoft HCM environments and Navy HR systems (NSIPS, NP2, RHS, NES, OPINS, and more).
- Business Process Reengineering: Spearheaded the development of 'As-Is' and 'To-Be' process models and functional requirements for the Navy's Pay and Personnel system (NP2), aligning technology with operational business needs.
- Change Management & Stakeholder Engagement: Served as the lead analyst for Navy Reserve’s Change Management strategy—developed communications, implementation plans, and training programs to ensure smooth adoption of new systems and business processes across the Force.
- Training Leadership: Designed and led the delivery of over 500 Oracle UPK 12.0 training modules via ILT, VILT, and eLearning, training 1,150+ end users. Managed 8 national training teams and oversaw the creation of instructor guides, lesson plans, job aids, and troubleshooting guides.
- Agile Execution: Certified Scrum Master and Product Owner. Led Agile training development and delivery teams, driving iterative improvements, managing product backlogs, and ensuring successful UAT and deployment cycles.
- Quality Assurance & Governance: Served as a voting member of the Change Control Board, ensuring architectural compliance and system enhancement decisions supported long-term sustainability.
- Functional System Expertise: Oversaw configuration, testing, and deployment of embedded UPK 'In-Application Support' to improve user adoption and reduce training sustainment costs.
- Curriculum Development & Oversight: Acted as Curriculum Control Authority (CCA) for Navy Reserve HR training, developing and implementing curriculum, instructional standards, and evaluation strategies for Active Duty, SELRES, FTS, civilians, and contractors.
- Strategic Partnerships: Managed collaboration with SPAWAR Atlantic to deliver functional requirements and sustainment strategies for the NSIPS training environment used Fleet-wide.
Senior Navy Leader – Aviation Maintenance & Operations
U.S. Navy
01.2013 - 01.2018
- Directed mission-critical aviation maintenance and flight operations supporting U.S. Navy fleet readiness across multiple squadrons and air wings. Led large, diverse teams and coordinated complex maintenance schedules, training programs, and operational planning in high-tempo environments.
- Provided technical leadership and mentorship to over 200 junior personnel, enhancing technical proficiency and operational readiness across key maintenance disciplines.
- Managed adversary support flight operations and training detachments for 25 fleet squadrons, ensuring completion of air-to-air, air-to-ground, and combat maneuver training prior to deployment.
- Planned and executed major maintenance operations on 36 F/A-18 aircraft, overseeing 2,200+ sorties and 3,400+ flight hours during high-tempo training cycles across 25 squadrons and 2 air wings.
- Successfully led a 175-person transition team through a large-scale aircraft platform conversion, providing structured training and mentorship to ensure a smooth transition and mission continuity.
- Served as Anti-Terrorism Officer, leading force protection training and command-wide readiness exercises for 250 Sailors, resulting in full compliance during Navy Region Mid-Atlantic security assessments.
- Developed and implemented standardized Force Protection training curriculum and Pre-Planned Response protocols for 4 Navy Operational Support Centers, enhancing base-level security posture and response coordination.
Chief Petty Officer - Quality Assurance Analyst
U.S. Navy
01.2008 - 01.2013
- Led quality assurance programs for F/A-18 aircraft maintenance operations, collaborating with engineering and technical stakeholders to ensure safety, compliance, and mission readiness. Directed inspection teams, optimized maintenance processes, and delivered critical training across multiple aviation specialties.
- Supervised and trained a team of 10 Quality Assurance inspectors, ensuring accurate analysis and management of aircraft hydraulic, fuel, and environmental systems in accordance with Navy and FAA standards.
- Partnered with Boeing engineers to assess system-level issues and implement process improvements, resulting in reduced fuel and hydraulic contamination levels in 12 F/A-18 aircraft and improved fleet reliability.
- Led analysis of maintenance data and flight operations, directing all scheduled and unscheduled maintenance activities for a fleet of 36 F/A-18 aircraft, enabling over 2,200 sorties and 3,400+ flight hours across 25 squadrons and 2 air wings.
- Identified skill gaps across 7 maintenance specialties and developed targeted training programs, improving workforce capability and compliance.
- Authored standardized training curricula and technical procedures for 220 maintenance personnel, contributing to a 100% mission-capable rate and full deployment readiness across the squadron.
- Played a key role in quality oversight during major training cycles, ensuring maintenance standards, documentation accuracy, and safety protocols were consistently met.
Education
Associate of Applied Science - Business Administration
Coastline College
El Cajon, CA12-2025
Certified Scrum Product Owner - Information Technology
Scrum Alliance
Norfolk01.2020
Certified Scrum Master - Information Technolgy
Scrum Alliance
Norfolk, VA01.2020
Agile Acquisition course - Information Technology
Defense Aquisition University
Fort Belvoir, VA11-2019
High School Diploma -
Weymouth High School
Weymouth, MA01.2015
Some College (No Degree) - Communications
Navy Senior Enlisted Academy
Newport, RISkills
- PeopleSoft HCM and Oracle SQL
- PeopleSoft Query and Oracle DB
- PeopleTools configuration
- Microsoft Office Suite proficiency
- Jira project management
- NP2 product ownership
- Agile and Waterfall methodologies
- Supervisory and team leadership
- Business process analysis
- Business systems analysis
- Strategic planning
- Oral and written communication
- Public speaking skills
- Process improvement strategies
- Problem-solving techniques
- Conflict resolution expertise
Skills And Core Competencies
- PeopleSoft HCM
- Oracle SQL & PeopleSoft Query
- Oracle DB
- People Tools
- Configuration & Setup
- Microsoft Office Suite
- Jira
- NP2 Product Owner
- Agile and Waterfall
- Supervisory and Team Management
- Business Process Analysis
- Business System Analyst
- Strategic Planning
- Exceptional Oral and Written Communication Skills
- Effective Public Speaker
- Process Improvement
- Problem-Solving
- Conflict Resolution
Security Clearance
Active Secret Security Clearance
Certification
- IIBA Entry Certificate in Business Analysis (ECBA)
References
References available upon request.
Timeline
PeopleSoft Functional Analyst – PMW240 Navy HR Systems
Nakupuna Consulting
11.2023 - Current
Deputy Training Team Lead / Functional Analyst / Portfolio Scrum Master
Millennium Corporation
07.2022 - 11.2023
Functional Analyst / Instructional Systems Designer
Louisiana Technology Consulting
01.2022 - 07.2022
Master Chief Petty Officer / Senior Enlisted Leader
U.S. Navy
01.2018 - 01.2021
Senior Navy Leader – Aviation Maintenance & Operations
U.S. Navy
01.2013 - 01.2018
Chief Petty Officer - Quality Assurance Analyst
U.S. Navy
01.2008 - 01.2013
Associate of Applied Science - Business Administration
Coastline College
Certified Scrum Product Owner - Information Technology
Scrum Alliance
Certified Scrum Master - Information Technolgy
Scrum Alliance
Agile Acquisition course - Information Technology
Defense Aquisition University
High School Diploma -
Weymouth High School
Some College (No Degree) - Communications
Navy Senior Enlisted Academy
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