Eric Collins
Richlands
Summary
Enthusiastic crew member experienced in fast-paced environments. Skilled in resolving customer inquiries and complaints while ensuring a positive atmosphere. Eager to apply strong communication skills and self-discipline to enhance operational efficiency.
Overview
1
1
Certification
Work History
Crew Member
McDonald's
Richlands
05.2026 - 07.2026
- Provided exceptional customer service to enhance guest satisfaction in fast-paced environment.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Interacted pleasantly with guests to deliver quality customer service.
- Resolved customer complaints in a professional manner.
- Resolved customer inquiries and concerns efficiently to maintain positive guest experiences.
- Collaborated with team members to ensure efficient service flow.
- Operated cash register and handled customer transactions accurately.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Took orders from patrons and input selections into store computer system.
- Served food quickly for positive guest experiences.
- Assembled and served meals according to specific guest requirements.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Restocked and organized supplies to optimize operational efficiency and support team performance.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Followed safety and health regulations during food handling tasks.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Education
High School Diploma -
Richlands High School
Richlands, NC06-2026
Skills
- Food safety
- Cash handling
- Order management
- Customer service
- Problem resolution
- Team collaboration
- Workplace safety
- Quality assurance
- Eagerness to learn
- Self-discipline
- Communication skills
- Valid Driver's license
Certification
- Osha 10-hour General Industry Safety and Health
Timeline
Crew Member
McDonald's
05.2026 - 07.2026
High School Diploma -
Richlands High School