Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Social Worker
Lenoir County Department of Social Services
04.2024 - Current
Maintained regular contact with clients by calling and visiting clients' homes.
Monitored clients' progress and adapted treatment plans to meet changing needs.
Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
Supported clients and families with empathy and compassion during difficult times.
Collaborated with other professionals to plan and coordinate care for clients.
Conducted home visits to assess clients' home environment and provide support.
Assisted clients in identifying community resources and connecting with appropriate services.
Online Grocery Pickup
Walmart
06.2020 - 08.2024
Placed completed orders in labeled, temperature-appropriate storage for customer pickup.
Assisted customers in locating products and checked store systems for merchandise at other sites.
Provided knowledgeable and friendly support at every stage of shopping and purchasing.
Cashier
Lowe's
09.2021 - 05.2023
Greeted customers entering the store and promptly responded to customer needs.
Assisted customers with returns, refunds, and resolved transaction issues.
Built strong relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - English Language And Literature
Fayetteville State University
Fayetteville
05-2023
Skills
Sales Expertise
Customer Experience
Strategic Vision
Product Knowledge
Creative Solutions
Team Goals
Time Management
Service planning
Treatment Planning
Behavioral intervention plans (BIP)
Family case management
Referrals and networking
Section name
Let my passion for sales and customer experience elevate your business to new heights. Contact me today to discuss how I can contribute to your success!
Timeline
Social Worker
Lenoir County Department of Social Services
04.2024 - Current
Cashier
Lowe's
09.2021 - 05.2023
Online Grocery Pickup
Walmart
06.2020 - 08.2024
Bachelor of Arts - English Language And Literature
Social Worker- Permanency Planning at Lenoir County Department of Social ServicesSocial Worker- Permanency Planning at Lenoir County Department of Social Services