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A results-driven operations and business leader with 10+ years of experience in financial services, including retail banking, credit cards, life insurance, and annuities. Proven expertise in leading high-performing teams, managing end-to-end requirement gathering, and driving operational excellence through structured governance and SLA adherence. Adept at stakeholder engagement, process optimization, and team development to support digital transformation and regulatory compliance. Experienced in implementing industry standards such as ACORD and leveraging quality tools to enhance efficiency. Seeking a senior managerial role to lead mortgage operations, strengthen delivery frameworks, and foster a culture of continuous improvement.

Young business analyst with a passion for improving organizational efficiency and driving growth. Skilled in data analysis, wireframing, requirement gathering, Agile practices and project management. Committed to delivering high-quality solutions that meet the needs of stakeholders and drive business success. Holds a Bachelor's degree in Business Administration and a proven track record of delivering results in fast-paced, high-pressure environments. Looking for new challenges and opportunities to make a positive impact on business operations.

I have around 5+ years of experience in Business Analysis and Business Assurance. Expert in obtaining a grasp of the business process and acting as a bridge between Business users and the Development teams. Strong customer/user advocate, apt negotiator with excellent analytical, collaboration, communication, decision-making, and organizational skills. Good communication skills coupled with excellent interpersonal skills that helped in developing an excellent rapport with the team members and maintained an inspiring environment, which I strongly believe, play a key role in carrying out the given tasks within the time constraints. I have experience in the areas of e-commerce, travel, and application development. I have good experience in requirement analysis, functional requirement specification, use case preparation, and wireframe design.

A forward-focused and certified professional with 8.5 years of experience in Project Management/Scrum Master across banking, healthcare, and security domains. Currently serving as a Senior Business Analyst & Scrum Master at eudhra Pvt. Ltd., Bangalore, where I utilize my skills in requirement gathering, eliciting requirements, facilitation, team coaching, and agile methodologies to drive collaboration, remove impediments, and ensure successful delivery of high-quality products within the Scrum framework.

Expertise in concepts of end-to-end project planning & implementation from scope management to activity sequencing, effort & cost estimation, risk analysis to quality management in line with guidelines & norms using Agile & Waterfall methodologies.

I have hands-on experience in driving projects and leading cross-functional teams to consistently meet key program deliverables.

Proficient in JIRA, AZUREdevops functional modules for operational activities, MS Office Suite, and Microsoft Project, I have managed thousands of technological requirements through multi-year projects, delivering cost-effective, high-performance technology solutions to meet challenging business demands. The expertise spans the full software life cycle, from client requirement gathering to post-implementation technical support.

Result driven techno-functional business analyst with 9+ years of experience in driving startegic initiatives and leading cross functional teams to success in Airline and Banking industry. I excel in gathering and analyzing business and system requirements, conducting data analysis, user acceptance testing and identifying opportunities for process improvement

Enjolie Dunn

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Business Analyst

Membership Professional

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Bachelor of Arts - Sociology

Associate of Arts -

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Business Analyst

Membership Professional

Bachelor of Arts - Sociology

Associate of Arts -

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