Summary
Overview
Work History
Education
Skills
Timeline
Generic

EMYNE PARKS

Four Oaks

Summary

Results-driven operations professional with experience in logistics, shipping, customer service, and warehouse operations. Demonstrated leadership growth at Amazon through progressive roles including Process Assistant, Learning Ambassador, and Process Guide, supporting team performance, training associates, and driving operational efficiency. Skilled in problem-solving, time management, team leadership, and process improvement within fast-paced environments. Passionate about developing employees, improving productivity, and delivering high standards of safety, quality, and customer satisfaction. Seeking an Area Manager opportunity to leverage operational leadership experience and strong interpersonal skills to support business goals and team success.

Overview

5
5
years of professional experience

Work History

Process Assistant

Amazon
Smithfield, NC
11.2024 - Current
  • Streamlined workflows to enhance operational efficiency and reduce processing times.
  • Calibrated with different departments to resolve operational challenges effectively.
  • Implemented standard operating procedures to ensure compliance with safety regulations.
  • Analyzed performance metrics to drive data-informed decisions for process enhancements.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.

Fulfillment Associate

Amazon.com Services LLC
Rdu2
03.2024 - Current
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Followed safety protocols to minimize workplace accidents.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Process guide

Amazon
2150 US-70 BUS, Smithfield, NC 27577
03.2024 - Current
  • I help assist process assistant and Management to keep an easy flow
  • Trained to do ship clerk dock
  • Keep track of arcs and remove dead arcs Keeping of with reinjects

Learning Ambassador:

  • Greet new hires and give them around the building tour I help train and cross train in Fluid Load
  • Cross trained to do TDR, Robotics, Fluid Load
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.
  • Enhanced process efficiency by streamlining workflows and reducing bottlenecks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Established positive relationships with tour members through fun and engaging conversation.
  • Increased team collaboration by initiating regular knowledge-sharing sessions.
  • Championed adoption of mobile learning tools, facilitating on-the-go training opportunities.
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Streamlined onboarding process for new hires, ensuring smooth transition into company culture.

Vericafation clerk, Buyer

Buyer's Direct
5744 U.S. Hwy 301 N, Elm City, NC 27822
05.2021 - 03.2024
  • Manage about 3000 customers' accounts with a filing customers sales orders and invoices
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Streamlined document retrieval, meticulously filing documents both physically and electronically.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.
  • Optimized office space usage, arranging workstations to maximize productivity.

Education

Associates - Arts

Wilson Community College
05-2019

High School Diploma/GED -

Wilson Early College Academy
2019

Skills

  • Microsoft Excel, Microsoft Office (Outlook, Excel, Word), Inventory Management, Customer Service, Physical retail, Training, Inventory Planning, Planogram, Pricing
  • Training and mentoring
  • Team Building
  • Inventory oversight
  • Safety management
  • Management support
  • Performance monitoring
  • Training and Development
  • Problem-Solving
  • Organization and Time Management
  • PPE Compliance

Timeline

Process Assistant

Amazon
11.2024 - Current

Fulfillment Associate

Amazon.com Services LLC
03.2024 - Current

Process guide

Amazon
03.2024 - Current

Vericafation clerk, Buyer

Buyer's Direct
05.2021 - 03.2024

High School Diploma/GED -

Wilson Early College Academy

Associates - Arts

Wilson Community College
EMYNE PARKS