Summary
Overview
Work History
Education
Skills
Timeline
Generic
Emmorhianna Taylor

Emmorhianna Taylor

Jacksonville

Summary

Dynamic professional with a proven track record at Zaxbys, excelling in employee training and customer service. Skilled in mentoring new crew members and enhancing team performance through effective communication and active listening. Experienced with creating safe and engaging environment for children. Uses effective communication to interact with both children and parents, ensuring clear understanding of expectations. Track record of managing multiple tasks simultaneously, demonstrating strong organizational skills and attention to detail.

Overview

4
4
years of professional experience

Work History

Crew Trainer

Zaxbys
05.2024 - 08.2025
  • Trained new crew members on operational procedures and safety protocols.
  • Assisted in maintaining equipment cleanliness and functionality for optimal performance.
  • Supported team in achieving service goals by providing exceptional customer experiences.
  • Collaborated with management to implement training materials and resources effectively.
  • Contributed to team meetings by sharing feedback on training processes and improvements.
  • Engaged with customers to enhance satisfaction and resolve inquiries promptly.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Set positive example for team members by providing high-quality, efficient service.

Babysitter

Parents Of Children
03.2021 - 08.2024
  • Supervised children's activities to ensure safety and engagement.
  • Planned and implemented age-appropriate educational games and activities.
  • Prepared nutritious meals and snacks tailored to dietary needs.
  • Managed daily schedules, including homework assistance and playtime.
  • Communicated effectively with parents regarding child development and behavior.
  • Adapted quickly to children's changing moods and needs during care sessions.

Education

Associate of Science - Mathematics Education

North Carolina State University
Raleigh, NC
05-2029

High School Diploma -

Jacksonville High
Jacksonville, NC
06-2025

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Active listening
  • Staff education and training
  • Mentorship

Timeline

Crew Trainer

Zaxbys
05.2024 - 08.2025

Babysitter

Parents Of Children
03.2021 - 08.2024

Associate of Science - Mathematics Education

North Carolina State University

High School Diploma -

Jacksonville High
Emmorhianna Taylor