Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emmanuel Walton

Raleigh

Summary

Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Manager /Cashier Assistant Manager

Family Dollar
Raleigh
05.2023 - Current
  • Oversaw inventory management and maintained stock levels for optimal sales.
  • Managed daily store operations and ensured compliance with company policies.
  • Supervised staff performance and provided training for new team members.
  • Enforced safety protocols to create a secure shopping environment for customers.
  • Resolved customer complaints effectively to maintain positive relationships.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Prepared monthly reports on sales figures, expenses, profits.

Unarmed Security Guard

Allied Universal
Raleigh
10.2022 - 07.2023
  • Monitored CCTV surveillance and performed regular patrols
  • Completed incident reports and conducted on-site investigations
  • Maintained safety protocols across residential and commercial properties
  • Responded promptly to alarms and incidents, managing emergency situations effectively.
  • Collaborated with law enforcement during investigations and incident reporting.
  • Provided excellent customer service by assisting visitors and addressing inquiries.
  • Investigated disturbances, theft, vandalism, accidents, medical emergencies, fires. on site as needed.
  • Enforced rules and regulations within the facility while maintaining a professional demeanor.
  • Verified identification documents presented by individuals entering the facility as part of routine security procedures.

Produce Associate

Food Lion
Winston-Salem
11.2022 - 05.2023
  • Maintained fresh produce displays and assisted customers
  • Handled freight and organized backroom inventory
  • Organized displays to enhance product visibility and customer engagement.
  • Collaborated with team members to maintain a clean and safe work environment.
  • Monitored quality of produce to meet company standards for freshness and safety.
  • Implemented proper storage techniques to maximize shelf life of products.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Lifted heavy boxes of produce when required during stocking activities.
  • Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate.

Mover / Packer

Dogwood Moving Co.
Raleigh
05.2022 - 05.2023
  • Safely packed, loaded, and transported residential items
  • Lifted heavy objects using correct lifting techniques to avoid injury.
  • Loaded and unloaded furniture and boxes onto trucks for safe transport.
  • Organized and secured items in trucks to prevent damage during transit.
  • Assisted customers with packing and labeling belongings for efficient moving.
  • Operated hand trucks, dollies, and other moving equipment safely and effectively.
  • Communicated with team members to coordinate efficient loading procedures.
  • Maintained cleanliness and organization of moving equipment and supplies.
  • Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.

Stocker

Walmart
Raleigh
02.2020 - 05.2022
  • Managed inventory, restocked shelves, and assisted customers with locating products
  • Maintained clean and organized store aisles
  • Monitored product expiration dates and removed outdated items promptly.
  • Communicated with management regarding inventory shortages or discrepancies.
  • Collaborated with team members to optimize stock levels and displays.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Lifted materials of varied weights on regular basis.

Usher / Ticket Taker

The Raleigh Grande
Raleigh
02.2020 - 05.2022
  • Welcomed guests and scanned tickets upon entry
  • Provided theater directions and enforced safety policies
  • Supported crowd control and maintained cleanliness of lobby and auditorium
  • Greeted guests and provided directions within the cinema complex.
  • Monitored audience behavior to ensure a safe viewing environment.
  • Complied with health and sanitation practices and procedures.
  • Checked assigned sections for cleanliness and assisted in keeping venue clean during, between, and after shows.

Education

B.S. - Accounting & Business

Strayer University
North Carolina
06-2026

Bachelor of Science - Accounting

Winston-Salem State University
Winston-Salem, NC
05.2024

High School Diploma -

Leesville Road High School
Raleigh, NC
06.2020

Skills

  • Customer Service & Retail
  • - POS Systems
  • - Cash Handling
  • - Retail Sales
  • - Conflict Resolution
  • - Communication
  • - Time Management
  • - Organizational Skills
  • Security & Safety
  • - CCTV Surveillance
  • - Theft Prevention
  • - Incident Investigation
  • Warehouse & Inventory
  • - Freight Handling
  • - Stocking
  • - Basic Math
  • - Warehouse Experience
  • Data analysis
  • Financial analysis
  • Attention to detail
  • Performance reviews
  • Multitasking and organization
  • Loss prevention
  • Store opening and closing
  • Verbal and written communication

Certification

Driver's License - Valid in North Carolina

Timeline

Store Manager /Cashier Assistant Manager

Family Dollar
05.2023 - Current

Produce Associate

Food Lion
11.2022 - 05.2023

Unarmed Security Guard

Allied Universal
10.2022 - 07.2023

Mover / Packer

Dogwood Moving Co.
05.2022 - 05.2023

Stocker

Walmart
02.2020 - 05.2022

Usher / Ticket Taker

The Raleigh Grande
02.2020 - 05.2022

B.S. - Accounting & Business

Strayer University

Bachelor of Science - Accounting

Winston-Salem State University

High School Diploma -

Leesville Road High School

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Emmanuel Walton