EMMA KATE RYAN
Wilmington,NC
Summary
Rising Senior UNC – Wilmington Honors College. Mature young adult with 3+ years of work experience and proven success in customer satisfaction. Extremely quality-oriented and hard working. Maintains a great attitude in high stress environments and enjoys challenging environments. Recognized for organization and delegation skills. Seeking to gain new experience and successfully fulfill a new position.
Overview
2
2
years of professional experience
Work History
Project Manager
Wayforth Moving Company
10.2021 - 12.2022
- Coordinated moves for elderly clients moving into retirement homes.
- Promoted from team member to project lead after four months.
- Developed comprehensive moving plans with clear timelines, inventories, and budget requirements, ensuring a smooth moving process.
- Cared for client’s emotional and physical well-being while overseeing a team of up to 8 employees.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Shift Leader
Plato’s Closet
11.2020 - 06.2021
- Promoted from team member to shift leader in five months.
- Resolved customer complaints and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Ensured registers were accurate and store was stocked.
- Oversaw up to 10 employees to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
Education
Bachelor of Science - Biochemistry And Forensic Science Majors
University of North Carolina
Wilmington, NC05-2026
High School Diploma -
Ardrey Kell High School
Charlotte, NC05.2021
Skills
- Advanced problem solving
- Cross-functional collaboration
- Conflict management
- Client relations
- Staff management
Timeline
Project Manager
Wayforth Moving Company
10.2021 - 12.2022
Shift Leader
Plato’s Closet
11.2020 - 06.2021
Bachelor of Science - Biochemistry And Forensic Science Majors
University of North Carolina
High School Diploma -
Ardrey Kell High School
Similar Profiles
Oleg BobarykinOleg Bobarykin
Mover at Michelson Moving Company & Good Shepherds Moving CompanyMover at Michelson Moving Company & Good Shepherds Moving Company
Spencer OwensSpencer Owens
Lead Mover at Ty's Moving Company Moving CompanyLead Mover at Ty's Moving Company Moving Company
David CothranDavid Cothran
Move Team Lead at Wayforth LLCMove Team Lead at Wayforth LLC