Efficiently place and time orders for multi-course meals and multiple tables to ensure prompt, accurate and friendly service in a fast-paced environment.
Assist customers in order selection and in recommending menu items and beverages, learning multiple specials before each shift.
Upsell food and beverage menu items to increase sales.
Maintain Serve Safe environment.
Completion of daily side work.
Server/Bartender
Red Crab
01.2021 - 09.2021
High quality server providing full table service.
Fill all drink orders at the full-service at the bar while also maintaining top notch table service.
Open and close the bar, assist with stocking the bar and maintaining inventory.
Upsell food and beverage menu items to increase sales.
Efficiently place and time orders for multi-course meals at multiple tables and at the bar to ensure prompt, accurate and friendly service in a fast-paced environment.
Completion of daily side work.
Shift Supervisor
The Floyd Country Store
08.2018 - 08.2020
Key holder.
Coordinated daily operations for the restaurant front of house.
Organized, supervised, and trained employees. Assessed staff performance.
Monitored inventory and assisted with ordering.
Managed operational costs to identify measures for reducing waste.
Serve Safe certified.
Customer Care/Manager on Duty
Massage Envy
05.2016 - 07.2018
Key holder.
Provided excellent customer service in person, by phone, and email.
Top sales associate and MVP front desk associate.
Resolved escalated situations with clients in a professional and friendly manner.
Provided administrative support and assisted with screening and training new hires.
APS3 Client Engagement Officer at Superannuation and Employer Obligations (SEO)APS3 Client Engagement Officer at Superannuation and Employer Obligations (SEO)