Personable professional with a background in fast-paced food service. Known for meticulous attention to detail and ability to solve problems effectively, ready to enhance customer satisfaction and support team success.
Overview
2
2
years of professional experience
Work History
Barista
Biggby
Winston-Salem, NC
03.2025 - 05.2026
Prepared espresso beverages and specialty drinks according to established recipes and customer preferences.
Provided exceptional customer service by promptly addressing inquiries and resolving issues efficiently.
Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
Assisted in training new baristas on beverage preparation techniques and company policies.
Joy Creater
Nothing Bundt Cakes
Winston-Salem, NC
02.2024 - 03.2025
Delivered friendly, personalized customer service in a fast-paced bakery environment.
Greeted customers, answered questions, and recommended products to enhance customer experience.
Managed phone orders and responded to customer inquiries, ensuring satisfaction and timely service.
Maintained clean, organized, and well-stocked front-of-house and display areas to promote a welcoming environment.
Education
High School Diploma -
West Forsyth High School
Winston-Salem, NC
05-2026
Skills
Beverage preparation
Order processing
POS systems
Food safety
Customer service
Customer engagement
Shift management
Time management
Problem-solving
Team player
Attention to detail
Accomplishments
Memorized ingredients and recipes for 30 specialty drinks.