Emma Robertson
YMCA of Northwest North Carolina
Cullowhee
4
years of professional experience
Bright, motivated, and dependable college student with experience as a lifeguard, shift supervisor, swim coach, and swim instructor. Skilled in teaching and communicating with individuals of different ages and skill levels, while maintaining a safe, positive, and encouraging environment. Demonstrates strong leadership, responsibility, teamwork, and problem-solving abilities. Eager to bring a positive attitude, strong work ethic, and willingness to learn to a professional team while gaining valuable workplace experience.
Work History
Swim Team Coach
1 Year 3 Months- Developed and implemented training programs to enhance swimmer performance and technique.
- Led team practices, focusing on skill development and competitive preparation.
- Mentored junior coaches, fostering professional growth and effective coaching strategies.
- Organized swim meets, ensuring compliance with safety regulations and operational standards.
- Collaborated with parents to communicate athlete progress and address concerns effectively.
Swim Lesson Instructor
1 Year 10 Months- Instructed swim lessons for various age groups, ensuring safety and engagement.
- Developed individualized lesson plans to meet diverse skill levels and learning styles.
- Assessed student progress regularly, providing constructive feedback for improvement.
- Trained new instructors on best practices in swim instruction and safety protocols.
Shift Supervisor
3 Years 3 Months- Supervised daily operations, ensuring adherence to safety protocols and service standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Resolved member inquiries and complaints promptly, maintaining high satisfaction levels.
- Coordinated maintenance activities for facilities, ensuring a safe and clean environment for members.
- Monitored inventory levels of supplies, facilitating timely reordering to prevent shortages.
Lifeguard
3 Years 6 Months- Monitored aquatic activities to ensure participant safety and adherence to facility rules.
- Implemented emergency response procedures during incidents, demonstrating quick decision-making and leadership.
- Conducted regular safety checks of pool areas, ensuring compliance with health regulations and safety standards.
- Provided first aid and CPR assistance as needed, maintaining readiness for emergencies at all times.
- Participated in ongoing training sessions to refine rescue techniques and stay updated on lifesaving protocols.
Education
No Degree - Pre- Physical Therapy
High School Diploma
- 4.1 GPA
- Extracurricular Activities: varsity swim team 2022-2026, Varsity Cross Country 2022-2026, TYDE club swim team 2015-2026
- National honors society Member
- Girls council service club Member
- National Junior Classical League Member
- Latin Club Member
- Elected Captain of varsity swim team
Skills
Multicultural sensitivity
Continuing education commitment
Cash handling
Workplace safety
Staff management
Customer-oriented
Inventory control and record keeping
Strong communicator
Timeline
Swim Team Coach
Jonestown Swim and Tennis Club
05.2025 - CurrentRead More
Swim Lesson Instructor
YMCA of Northwest North Carolina
10.2024 - CurrentRead More
Shift Supervisor
Jonestown Swim and Tennis Club
05.2023 - CurrentRead More
Lifeguard
YMCA of Northwest North Carolina
02.2023 - CurrentRead More
Western Carolina University
No Degree from Pre- Physical Therapy
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R .J. Reynolds High School
High School Diploma
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