
Results-driven professional with a strong background in team leadership and customer service. Ready to combine leadership and marketing skills to support organizational goals and drive business success.
Supervised daily operations to ensure an efficient workflow and completion of daily tasks
Trained team members and new hires on best
business practices and usage of equipment
Implemented process improvements that enhanced productivity and reduced downtime.
Conducted inspections to ensure work was being performed to standard
Assisted in other areas of the track where help was needed
Implemented safety protocols to minimize workplace accidents and maintain compliance with safety standards.
Conducted safety briefings for guests before participation on a high-speed outdoor go-kart track
Educated participants on track rules, vehicle operation, and safety procedures to ensure a safe racing environment.
Operated flag stand to ensure participant safety, communicate track conditions, and direct drivers
Delivered excellent customer service by answering questions and assisting guests