Emma Phillips
Durham
Summary
Dynamic individual with hands-on experience in Dental Assisting and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Assistant
Signature Dental Partners
09.2023 - 05.2026
- Assisted in patient preparation and comfort during dental procedures.
- Maintained sterilization protocols for instruments and equipment.
- Managed scheduling and coordinated patient appointments efficiently.
- Recorded and updated patient information accurately in electronic records.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Posted procedures to ledger after every treatment.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Used Itero Scanner and 3D printer to print models for upcoming cases.
Community Ambassador
Yugo Pullman Hills
02.2022 - 06.2023
- Cultivated community relationships to enhance resident engagement and satisfaction.
- Coordinated events and activities, promoting inclusivity and fostering a sense of belonging among residents.
- Supported new resident onboarding, ensuring smooth transitions and integration into the community.
- Collaborated with local organizations to create partnerships that benefit residents and promote community resources.
- Trained and mentored new ambassadors, enhancing team performance and service delivery standards.
- Enhanced community engagement by organizing and hosting local events.
- Maintained cleanliness of clubhouse and model unit.
Restaurant Hostess
The Onion Bar & Grill
04.2021 - 08.2021
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Managed reservation system, optimizing table assignments for maximum occupancy and guest satisfaction.
- Communicated effectively with kitchen and waitstaff to coordinate timely service during peak hours.
- Handled guest inquiries and complaints promptly, fostering positive dining experiences and resolving issues efficiently.
- Assisted in maintaining cleanliness and organization of entrance area, contributing to overall restaurant ambiance.
Education
Bachelor of Science - Psychology
Washington State University
Pullman, WA05-2023
Skills
- Equipment sterilization
- Team collaboration
- Patient scheduling
- Cross-training capabilities
- Patient relations
- Electronic charting
- Complex Problem-solving
- Community Engagement
Certification
- CPR Certified
Timeline
Dental Assistant
Signature Dental Partners
09.2023 - 05.2026
Community Ambassador
Yugo Pullman Hills
02.2022 - 06.2023
Restaurant Hostess
The Onion Bar & Grill
04.2021 - 08.2021
Bachelor of Science - Psychology
Washington State University