Emma Petrie
Wilmington
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Babysitter
Care.com Inc
01.2022 - Current
- Provided attentive childcare for infants to pre-teens through engaging activities, daily routines, and educational support. Responsibilities included meal prep, hygiene care, homework help, light housekeeping, and maintaining a safe, nurturing environment while fostering social skills and independence.
Winter Wonderlights Associate
Greensboro Science Center
11.2024 - 01.2025
- Provided excellent customer service by resolving issues, explaining safety procedures, and assisting guests with rides and facility information. Maintained knowledge of promotions, supported team goals, handled cash transactions, and ensured a safe, enjoyable experience for all visitors.
Guest Advocate
Target
12.2022 - 08.2024
- Excelled in customer service by efficiently managing sales transactions, resolving issues, and driving promotions to boost revenue. Played a key role in training staff, optimizing order fulfillment, and maintaining accurate cash control. Ensured a seamless guest experience through strong communication and proactive floor support.
Education
Associate of Arts - Teacher Preparation
Guilford Technical Community College
High School Diploma - undefined
Northern Guilford High School
01.2024
Skills
- Teamwork
- Patience and empathy
- Leadership
- Effective Communication
- Critical Thinking
- Reliability and punctuality
- Problem-solving
- Strong work ethic
LANGUAGES
English: Fluent
Timeline
Winter Wonderlights Associate
Greensboro Science Center
11.2024 - 01.2025
Guest Advocate
Target
12.2022 - 08.2024
Babysitter
Care.com Inc
01.2022 - Current
High School Diploma - undefined
Northern Guilford High School
Associate of Arts - Teacher Preparation
Guilford Technical Community College
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