Emma Pascarella
Charlotte
Summary
Dynamic dental professional with extensive experience in Oral Surgery, with proven track record of driving revenue growth and exceeding targets. Enhancing operational efficiency and surpassing production goals along with team management. Committed to continuous improvement and patient education, ensuring exceptional care. Team-oriented and adaptable, Known for outstanding communication, problem-solving. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
8
8
years of professional experience
Work History
Dental Assistant
Pinnacle Periodontics and Implant Center
02.2024 - Current
- Attend continuing education classes that specify in incorporating sales techniques into day-to-day operations
- Manage marketing targeting to referring offices in surrounding cities
- Utilize Dental Intelligence programs to enhance revenue
- Increasing production to ensure all daily goals are surpassed
- Formulate statistics to track and make up missed production
- Managed budgets efficiently while maintaining quality in marketing initiatives.
Oral Surgery Manager
Waverly Oral Surgery
06.2020 - Current
- Establish and maintain relationships with doctors, patients, sales representatives, dental labs, and vendors.
- Extensive knowledge of dental and medical terminology, dental procedures, equipment, and software.
- Keeping inventory and ordering supplies, medication, equipment while maintaining the practices budget to improve operations.
- Used coordination and planning skills to achieve results according with sales to schedule single treatment plans up to 50,000.
- Oversee hiring, training, managing the clinical and administrative employees over multiple locations.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Engaged in continuing education courses to promote training and make sure the practice is within legal NC compliance.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record. Consistently arriving early to work and staying past business hours.
- Preparing surgical rooms, obtaining IVs, and making sure the clinical staff is prepared for the procedure
- Worked flexible hours; night, weekend, and holiday shifts.
Oral Surgery Assistant
Southpark Oral Surgery
11.2016 - 02.2020
- Assisted surgeon during procedures under local, moderate, and general sedation.
- Measured and recorded vital statistics by taking patients' blood pressure, oxygen, cO2, and pulse.
- Gathered patients' health history, referrals, medical clearances, and xrays from prior visits for doctors to view and evaluate.
- Review treatment plans and financials for upcoming procedures
- Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients records were ready.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Created dental impressions used for dental implant guides, diagnostics, sleep apnea devices, TMJ night guards, and other dental prosthetics.
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
- Greeted patients upon arrival to office and helped enter patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Bartender
Sycamore Brewery
03.2024 - Current
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Generated higher ticket averages by training employees on suggestive up-selling techniques.
- Recruited and trained new bartenders for various special events.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Operated efficiently in high-volume setting to prepare and serve more than $100 in alcoholic beverages per hour.
- Orchestrated numerous private parties, business meetings and formal engagements.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
Education
Certification - Dental Assisting
Dental Assistant Academy of Charlotte
Charlotte, NC11.2014
High School Diploma -
Porter Ridge High School
Indian Trail, NC06.2012
Skills
- Critical Thinking
- Relationship Building
- Detail-Oriented
- Task Prioritization
- Schedule Management
- Verbal and Written Communication
- Supply Inventory Control
- Conflict Resolution
Timeline
Bartender
Sycamore Brewery
03.2024 - Current
Dental Assistant
Pinnacle Periodontics and Implant Center
02.2024 - Current
Oral Surgery Manager
Waverly Oral Surgery
06.2020 - Current
Oral Surgery Assistant
Southpark Oral Surgery
11.2016 - 02.2020
Certification - Dental Assisting
Dental Assistant Academy of Charlotte
High School Diploma -
Porter Ridge High School
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