Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Emma Nugent

Clayton

Summary

Diligent babysitter and pet-sitter with solid background in providing attentive care to children of various ages. Skilled in creating engaging activities and ensuring safe and nurturing environment. Demonstrated ability to communicate effectively with both children and parents, and manage daily routines efficiently. Dynamic professional with a strong work ethic and proven adaptability, excelling as a Fulfillment Expert at Target. Demonstrated expertise in order picking and team collaboration, consistently exceeding performance metrics. Skilled in troubleshooting and problem-solving, enhancing operational efficiency and customer satisfaction. Recognized for fostering positive relationships and delivering exceptional results in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Fulfillment Expert

Target
06.2021 - Current
  • Assisted in processing and fulfilling customer orders efficiently.
  • Learned and applied safety protocols in warehouse operations.
  • Supported inventory management by organizing stock and maintaining records.
  • Operated warehouse equipment to assist with order preparation.
  • Collaborated with team members to ensure timely shipment of products.
  • Adapted to changing workflows and priorities in fast-paced environment.
  • Conducted quality checks on outgoing shipments for accuracy and completeness.
  • Developed familiarity with fulfillment software to streamline operations.
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
  • Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
  • Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
  • Participated actively in regular safety trainings sessions.
  • Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Interacted with guests in friendly and knowledgeable way.
  • Picked and packed order items.
  • Greeted customers and directed to requested products.
  • Followed orders precisely for correct items, sizes and quantities.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Babysitter

Family Friends & Others
05.2017 - Current
  • Supervised children's activities, ensuring safety and engagement throughout playtime and learning sessions.
  • Prepared nutritious meals and snacks, catering to dietary restrictions and preferences of each child.
  • Developed age-appropriate educational games, fostering creativity and cognitive skills in children.
  • Communicated regularly with parents about children's progress, behaviors, and any concerns during care.
  • Managed daily schedules efficiently, balancing playtime, education, meals, and rest periods for optimal routine.
  • Implemented positive discipline strategies to guide behavior while promoting emotional well-being of children.
  • Organized group activities that encouraged teamwork and social skills among peers in a safe environment.
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Planned fun outings and educational activities to keep children entertained.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.

Pet Sitter

Family Friends & Others
05.2017 - Current
  • Provided attentive care for diverse pet breeds, ensuring safety and wellbeing during visits.
  • Developed customized feeding schedules based on individual pet needs to promote health and nutritional balance.
  • Managed daily exercise routines, enhancing pet fitness through structured playtime and outdoor activities.
  • Trained pets in basic obedience commands, improving behavior and fostering positive owner-pet relationships.
  • Communicated regularly with pet owners to provide updates on their pets' activities and health status.
  • Monitored and administered medications as directed by veterinarians, ensuring compliance with treatment plans.
  • Created detailed reports documenting each visit, tracking changes in behavior or health concerns for owner review.
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
  • Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.

Education

No Degree - Elementary Education

Appalachian State University
Boone, NC
05-2025

Skills

  • Time management
  • Adaptability and resilience
  • Troubleshooting techniques
  • Order picking
  • Team collaboration
  • Stock replenishment
  • Patience and empathy
  • Problem-solving
  • Strong work ethic
  • Following directions
  • Childcare
  • School-age children experience

Affiliations

  • Played ice hockey for the Carolina Lady Jr Hurricanes [Fall 2018-Spring 2020]

Interests

  • Committed to improving personal fitness through regular participation in ice hockey
  • I participate in a variety of outdoor recreational activities
  • Animal Care
  • Hiking
  • Crafting and DIY Projects
  • Road Trips
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Knitting

Timeline

Fulfillment Expert

Target
06.2021 - Current

Babysitter

Family Friends & Others
05.2017 - Current

Pet Sitter

Family Friends & Others
05.2017 - Current

No Degree - Elementary Education

Appalachian State University

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Emma Nugent