Emma Crawford
Hickory
Summary
Results-driven professional in retail management with a knack for boosting productivity and streamlining tasks. Possess strong capabilities in team leadership, inventory management, and customer service enhancement. Excel at communication, problem-solving, and adaptability, ensuring effective team coordination and exceptional shopping experiences for customers. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Core Key Holder
Bath and Body Works, Limited Brands
Hickory
09.2021 - Current
- Assisted in daily store operations and maintained high customer service standards.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Monitored inventory levels and restocked products as needed throughout the day.
- Engaged with customers to provide personalized recommendations and support.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Assisted customers with product selection and resolving complaints.
- Supported promotional events by setting up displays and engaging with customers.
Assistant Preschool Teacher
Stretch and
08.2019 - 09.2020
- Engaged children in interactive play to promote learning and creativity.
- Communicated effectively with parents about children's progress and needs.
- Organized play areas, toys, and learning materials to create a safe and stimulating environment.
- Worked closely with colleagues in order facilitate smooth transitions between activities throughout the day.
- Provided support to teachers in managing classroom resources such as books, supplies, furniture.
- Organized and led activities to promote physical, mental and social development.
- Established strong communication channels between home and school by responding promptly to emails or phone calls from parents.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Education
General Education Development
Hickory, NCSkills
- Visual merchandising
- Customer service
- Inventory management
- Product restocking
- Problem solving
- Time management
- Store recovery processes
- Retail operations
- Conflict resolution
- Sales quotas
- Sales proficiency
- Customer service management
- Problem-solving abilities
- Merchandising techniques
Timeline
Core Key Holder
Bath and Body Works, Limited Brands
09.2021 - Current
Assistant Preschool Teacher
Stretch and
08.2019 - 09.2020
General Education Development