Emma Cook
Lillington
Summary
Dedicated caregiver skilled in time management and problem solving, with a strong focus on creating safe living environments and fostering positive client relationships. Experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
2026
2026
years of professional experience
Work History
Caregiver
Gt Independence
Dunn
07.2025 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Followed care plan and directions to administer medications.
- Transported clients to doctor appointments and other errands.
Customer Service Representative
Walgreens
Dunn
2022 - 2024
- Developed positive relationships with customers through friendly interactions.
- Resolved customer complaints promptly and efficiently.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Managed returns and exchanges according to company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Crew Member
McDonald's
Lillington
2021 - 2022
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Organized and restocked supplies to support operations and team productivity.
- Drove team success by quickly completing assigned tasks.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
Education
High School Diploma -
Harnett Central High School
Angier, NC06-2022
Skills
- Time management
- Care plan adherence
- Client transportation
- Housekeeping tasks
- Customer relationship management
- Issue resolution
- Positive communication
- Problem solving
- Adaptability in care
- Stress management
- Care plan management
Timeline
Caregiver
Gt Independence
07.2025 - Current
Customer Service Representative
Walgreens
2022 - 2024
Crew Member
McDonald's
2021 - 2022
High School Diploma -
Harnett Central High School