Emma Bretz
Monroe
Summary
Dynamic and organized professional with a positive attitude, experienced in customer service and teamwork at Sliver Lining Boutique. Proven ability to foster relationships, enhance customer satisfaction, and maintain operational efficiency. Skilled in problem-solving and adaptable to diverse environments, ensuring safety and well-being as a CNA and Lifeguard. Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Volunteer
Adaptive Sports and Adventures Program
- Assisted with special events and programs.
- Assisted paraplegics and quadriplegics in addition to other people with physical disabilities participate in sports.
- Used strong interpersonal communication skills to convey information to others.
Sales Associate
Sliver Lining Boutique
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
In-Home Nanny
10.2022 - 06.2023
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
CNA
White Oak Manor
01.2023 - 04.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Lifeguard
Monroe Aquatic and Fitness Center
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree - Nursing
Bowling Green State University
Bowling Green, OH05-2027
High School Diploma -
Union Academy
Monroe, NC06-2023
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Adaptability and dependability
- Customer service
Affiliations
- Alpha Chi Omega Sorority
- Order of Omega
Certification
- CPR/AED Certification
- Certified Nursing Assistant (CNA)
Timeline
CNA
White Oak Manor
01.2023 - 04.2023
In-Home Nanny
10.2022 - 06.2023
Sales Associate
Sliver Lining Boutique
08.2022 - Current
Lifeguard
Monroe Aquatic and Fitness Center
05.2021 - 08.2021
Volunteer
Adaptive Sports and Adventures Program
No Degree - Nursing
Bowling Green State University
High School Diploma -
Union Academy
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