Emily Wood
Wendell,NC
Summary
Results-driven esthetician and team leader with a strong background in customer service. Known for effective multitasking and a commitment to maintaining quality service standards. Ready to support operational success through strategic planning and client-focused solutions.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Esthetician/Receptionist
Better You Wellness Suites
Zebulon, NC
10.2025 - Current
- Performed skin analysis to recommend personalized treatments and products for clients.
- Executed various facial treatments, enhancing client satisfaction and skin health.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Assisted in inventory management, ensuring adequate supplies for services provided.
Waitress/Cashier/Team Leader
Mcleans Ole' Time Cafe
Zebulon, NC
05.2021 - 10.2025
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Managed multiple tables efficiently, prioritizing tasks and maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new team members on menu items, service protocols, and operational procedures.
General Manager
Planet Fitness
Knightdale, NC
03.2023 - 04.2025
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Implemented strategies to enhance member engagement and retention rates.
- Led staff recruitment, training, and performance evaluations to build a high-performing team.
- Developed budgets and financial forecasts to optimize resource allocation and profitability.
Education
Esthetics Technology - Esthetics
Edgecombe Community College
Tarboro, NC05-2026
No Degree - Certified Nursing Assisting
CareOne Health Training Institute
Raleigh, NC07-2026
Skills
- Customer service
- Multitasking and organization
- Sanitization
- Social media marketing
- Scheduling
Certification
CPR Certified (271263014311)
Timeline
Esthetician/Receptionist
Better You Wellness Suites
10.2025 - Current
General Manager
Planet Fitness
03.2023 - 04.2025
Waitress/Cashier/Team Leader
Mcleans Ole' Time Cafe
05.2021 - 10.2025
No Degree - Certified Nursing Assisting
CareOne Health Training Institute
Esthetics Technology - Esthetics
Edgecombe Community College