Emily Perry
Morehead City
Summary
Hardworking restaurant server/manager with several years working high-traffic establishments. Talented at working with large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from daily operations to dining room performance.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Restaurant Manager
Tight Lines Brewing Co.
Morehead City
08.2020 - Current
- Managed daily restaurant operations, ensuring smooth service and customer satisfaction.
- Trained and supervised staff on service protocols and food safety standards.
- Coordinated inventory management and ordering of supplies for efficient operations.
- Managed day-to-day operations of restaurant, including scheduling and inventory control.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Ordered supplies from vendors as needed while staying within budget guidelines.
Cafeteria Worker
Carteret County Public Schools
Beaufort
09.2016 - 08.2020
- Maintained cleanliness and sanitation of food preparation areas.
- Followed safety protocols during food handling and cooking processes.
- Provided excellent customer service to students and staff members.
- Monitored food quality and freshness throughout service hours.
Server/Manager
The Spouter Inn
Beaufort
04.2006 - 10.2016
- Responsible for daily set up of areas differing from bar to dessert stations
- Took part in daily operations to ensure efficient service and guest satisfaction.
- Developed team communication strategies to enhance collaboration and workflow.
- Oversaw compliance with health and safety regulations in food service areas.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
Restaurant Floor Manager
Clawson's 1905
Beaufort
12.2013 - 08.2016
- Oversaw daily restaurant operations and ensured high service standards.
- Trained and mentored staff on customer service techniques and menu knowledge.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Handled customer inquiries and resolved issues to enhance dining experience.
- Implemented health and safety protocols to maintain a safe dining environment.
- Resolved customer complaints promptly and courteously.
- Ensured compliance with health and safety regulations.
Server
Clawson's 1905
Beaufort
02.2010 - 08.2016
- Large event/catering experience
- Server with highest sales in 2014
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of tables and dining areas.
- Collaborated with team members to ensure smooth restaurant operations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Hotel and Restaurant Management - Management
Carteret Community College
Morehead City, NCAssociate in Science & Literary Arts -
Carteret Community College
Morehead City, NC 04.2008 - 05.2010
High school diploma -
Person High School
Roxboro, NCSkills
- Food safety
- Customer satisfaction
- Team leadership
- Customer service
- Conflict resolution
- Effective communication
Personal Information
Authorized To Work: US
Timeline
Restaurant Manager
Tight Lines Brewing Co.
08.2020 - Current
Cafeteria Worker
Carteret County Public Schools
09.2016 - 08.2020
Restaurant Floor Manager
Clawson's 1905
12.2013 - 08.2016
Server
Clawson's 1905
02.2010 - 08.2016
Associate in Science & Literary Arts -
Carteret Community College
04.2008 - 05.2010
Server/Manager
The Spouter Inn
04.2006 - 10.2016
Hotel and Restaurant Management - Management
Carteret Community College
High school diploma -
Person High School