Emily Peek
Arden
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Dynamic and results-driven professional with a proven track record at Longhorn Steakhouse, excelling in customer service and team collaboration. Recognized for enhancing guest satisfaction through effective problem-solving and serving expertise. Adept at cash handling and maintaining food safety standards, ensuring a seamless dining experience.
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4
4
years of professional experience
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Server/Hostess
Longhorn Steakhouse
Asheville
08.2023 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Served food and beverages to patrons and confirmed complete orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Delivered food orders promptly and courteously.
Team Member
Chic-Fil-A
Asheville
07.2021 - 05.2023
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Collaborated with team members to achieve project milestones within set deadlines.
- Built and maintained working relationships with peers and upper management.
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
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High School Diploma -
Erwin HighSchool
Leicester, NC06-2024
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- Customer service
- Time management
- Cash handling
- Team collaboration
- Food safety
- Serving expertise
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- Employee of the quarter award
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Server/Hostess
Longhorn Steakhouse
08.2023 - Current
Team Member
Chic-Fil-A
07.2021 - 05.2023
High School Diploma -
Erwin HighSchool