Emily Gitto
Wilmington
Summary
Experienced Sales Development Representative with a customer service background. Skilled in cultivating positive environments for individuals and teams. Proficient in client engagement and team collaboration, focusing on nurturing relationships, ensuring satisfaction, and promoting a culture of respect and trust.
Overview
9
9
years of professional experience
Work History
Sales Development Representative
RevGen
02.2025 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
- Hit 100% my first month
Service Manager
Chipotle Mexican Grill
11.2022 - Current
- Managed a team of 8 at night, ensuring food quality, customer satisfaction, and food safety standards were met
- Responsible for running the cash register, store cleanliness, and finding solutions for customer issues
- Achieved a nightly revenue of $5,000 out of the total $10,000 made daily on my shift
Dinning Associate 2
New Hanover Regional Medical Center
02.2021 - 11.2022
- Prepared patient trays and delivered food ensuring accuracy with tickets.
- Worked on the food line making and preparing food for patients.
- Ensured patients received their meals promptly and accurately.
- Developed strong communication and time management skills in a fast-paced environment.
Shift leader
Jersey Mike's
11.2019 - 12.2021
- Managed store operations including working the slicer and grill, closing duties, and cash management.
- Oversaw store in owner's absence, ensuring smooth operations and customer satisfaction.
- Developed strong leadership and multitasking skills in a fast-paced environment.
Customer Lead
Food Lion
07.2018 - 11.2019
- Provided exceptional customer service at Food Lion, addressing customer needs and fostering a positive work environment.
- Took on responsibilities to ensure smooth operations and encourage team morale.
- Developed strong communication and problem-solving skills while assisting customers and collaborating with colleagues.
Cashier
Publix
02.2018 - 07.2018
- Managed cash transactions with accuracy and efficiency, ensuring customer satisfaction.
- Provided exceptional customer service by welcoming and assisting customers with their needs.
- Maintained cleanliness throughout the store and assisted customers with bagging and cart retrieval.
Cashier
Harris Teeter
06.2016 - 01.2018
- Managed cash transactions with accuracy and provided exceptional customer service.
- Assisted customers with bagging groceries, loading their cars, and retrieving carts.
- Stocked shelves in various departments including dairy, frozen, and deli.
Education
High school or equivalent -
E.A Laney high school
Wilmington, NCSkills
- Team Member
- Customer Service
- Food Service
- Customer Care
- Customer Support
- Shift Management
- Cash Handling
- Food Preparation
- Retail Sales
- Cashiering
- Food Safety
- Food Handling
- English
- Supervising experience
- Cold calling
- Goal-oriented mindset
- Customer relationship building
- Lead qualification
- Objection handling
- Leads prospecting
- Email outreach
- Salesforce proficiency
- Teamwork and collaboration
- Organizational skills
- Pipeline management
Timeline
Sales Development Representative
RevGen
02.2025 - Current
Service Manager
Chipotle Mexican Grill
11.2022 - Current
Dinning Associate 2
New Hanover Regional Medical Center
02.2021 - 11.2022
Shift leader
Jersey Mike's
11.2019 - 12.2021
Customer Lead
Food Lion
07.2018 - 11.2019
Cashier
Publix
02.2018 - 07.2018
Cashier
Harris Teeter
06.2016 - 01.2018
High school or equivalent -
E.A Laney high school
Similar Profiles
Cooper BarcoCooper Barco
Sales Development Representative at RevGenSales Development Representative at RevGen
ORLANDO SAMUEL ORTIZORLANDO SAMUEL ORTIZ
Sales Development Representative at REVGENSales Development Representative at REVGEN
Dustin StewartDustin Stewart
BDR at RevGenBDR at RevGen
Kimberly HernandezKimberly Hernandez
Student Intern at Crystal MiramontesStudent Intern at Crystal Miramontes
Xavier ShibataXavier Shibata
Crating/Hazardous Waste Technician at Robinson HelicopterCrating/Hazardous Waste Technician at Robinson Helicopter