Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Emily Elkins

Hubert

Summary

Dynamic and dedicated professional with extensive experience in customer service at Neuse Sport Shop. Proven ability to build relationships and enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and inventory management, demonstrating reliability and a strong work ethic. Committed to fostering a positive team environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Neuse Sport Shop
03.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Hostess

Gaffer's Restaurant
02.2024 - 09.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Cashier/Food Preparation Worker

CP's Diner
03.2022 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Trained new staff on food preparation and safety procedures.
  • Monitored food temperature, discarding items not stored correctly.
  • Assisted in setting up and breaking down kitchen stations.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Followed food safety practices and sanitation guidelines.

Education

Associate of Arts -

Coastal Carolina Community College
Jacksonville, NC

High School Diploma -

Swansboro High School
Swansboro, NC
06-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Team collaboration
  • Complex Problem-solving

Accomplishments

  • Trained and mentored 10+ employees.

Certification

  • OSHA Certification- 10 hour

Languages

Spanish
Limited Working

Timeline

Cashier

Neuse Sport Shop
03.2025 - Current

Hostess

Gaffer's Restaurant
02.2024 - 09.2024

Cashier/Food Preparation Worker

CP's Diner
03.2022 - 02.2024

Associate of Arts -

Coastal Carolina Community College

High School Diploma -

Swansboro High School

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Emily Elkins