Emily Bryant
Southern Pines
Overview
8
8
years of professional experience
Work History
Customer Service
Ashtens
10.2024 - Current
- Enhanced dealership reputation by delivering exceptional customer service experiences.
- Built lasting relationships with clients through outstanding customer service interactions.
- Provided exceptional customer service, promoting repeat business from satisfied clients.
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally.
- Upheld high standards for customer service and led by example.
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
Customer Service
Lisi Italian
Pinehurst, NC
08.2022 - 10.2024
- Enhanced dealership reputation by delivering exceptional customer service experiences.
- Built lasting relationships with clients through outstanding customer service interactions.
- Provided exceptional customer service, promoting repeat business from satisfied clients.
- Delivered exceptional customer service, addressing attendee concerns promptly and professionally.
Bartender
Applebee's
Lacey, WA
12.2019 - 07.2022
Customer Service Representative
Applebee’s
Lacey, WA
12.2019 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Retail Customer Service Associate
Macys Department Store
01.2019 - 12.2019
Retail Sales Associate
Macys Department Store
Tacoma, WA
01.2018 - 12.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Fulfillment
Macys Department Store
Tacoma, WA
01.2018 - 12.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
General HH Arnold
GermanySkills
- Customer service and assistance
- Professional customer service
- Customer service and satisfaction
- Customer service experience
Timeline
Customer Service
Ashtens
10.2024 - Current
Customer Service
Lisi Italian
08.2022 - 10.2024
Bartender
Applebee's
12.2019 - 07.2022
Customer Service Representative
Applebee’s
12.2019 - 07.2022
Retail Customer Service Associate
Macys Department Store
01.2019 - 12.2019
Retail Sales Associate
Macys Department Store
01.2018 - 12.2019
Fulfillment
Macys Department Store
01.2018 - 12.2019
General HH Arnold