Emily Blankenship
Winston-Salem
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments, and activities to meet expectations and objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
ComForCare Health Care
Winston-Salem
06.2023 - 05.2025
- Assisted clients with daily living activities and personal hygiene routines.
- Managed medication schedules and ensured timely administration for clients.
- Developed and maintained trusting relationships with clients and their families.
- Provided companionship and emotional support to enhance client well-being.
- Monitored client health and reported changes to healthcare professionals promptly.
- Coordinated transportation for clients to medical appointments and social outings.
- Documented client care activities accurately in compliance with company protocols.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided ongoing compassionate patient care for each client.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Maintained clean and well-organized environment for client happiness and safety.
- Educated family members about proper techniques for caring for the client at home.
- Followed safe lifting and transferring techniques to transport residents.
General Laborer
Speedway Gas & Shop
Winston-Salem
10.2022 - 01.2023
- Maintained clean and organized store environment for customer safety and satisfaction.
- Stocked shelves with merchandise, ensuring proper placement and visibility.
- Assisted customers with inquiries, providing friendly and helpful service.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team members to complete daily tasks and improve workflow.
- Received and unloaded shipments, sorting items for storage and display.
- Participated in inventory counts, helping to ensure accurate stock levels.
- Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Reported safety violations to supervisor to reduce risks and accidents.
Key Holder
Dollar General
Winston-Salem
02.2017 - 09.2022
- Maintained clean and organized store environment for customer safety and satisfaction.
- Stocked shelves with merchandise, ensuring proper placement and visibility.
- Assisted customers with inquiries, providing friendly and helpful service.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team members to complete daily tasks and improve workflow.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Received and unloaded shipments, sorting items for storage and display.
- Participated in inventory counts, helping to ensure accurate stock levels.
- Followed safety protocols while handling tools and equipment in store operations.
- Ensured that all safety regulations were followed while working onsite.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Opened and closed the store, ensuring security and compliance with policies.
- Trained new staff on store procedures and customer service protocols.
- Implemented loss prevention strategies to minimize theft and improve security measures.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Replenished merchandise displays throughout the store as needed.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Verified accuracy of register tills at beginning and end of shift.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
- Assisted customers with product selection and resolving complaints.
- Ensured store was opened and closed in a timely manner according to company policies.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Tracked stock movement to ensure availability of merchandise for customers.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Ensured compliance with all company policies and procedures.
- Developed schedules for associates based on needs of the business.
- Handled customer inquiries and complaints with professionalism and patience.
- Counted and balanced registers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used Point of Sale register system to complete transactions.
- Researched out-of-stock items to find additional inventory in other store locations.
Education
Personal Care Technician - Health Care Administration
Comforecare
Winston-Salem, NC04-2023
GED -
Forsyth Technical Community College
Winston-Salem, NC08-2015
Skills
- Personal hygiene assistance
- Medication management
- Client health monitoring
- Adaptive equipment utilization
- Meal preparation
- Patient relationship management
- Emotional support provision
- Safety compliance
- Time management
- Conflict resolution
- Problem solving
- Compassionate care
- Fall prevention
- Household tasks
- Loss prevention
- Key holder responsibilities
- Cash handling
- Customer service
- Effective communication
- Adaptability
- Drawer counting
- Inventory monitoring
- Retail security
- Quality control
Certification
- Certified Personal Care Technician
Customer Service
- Retail store management
- Dedicated
- Responsible
- Hared working
- Eager to learn new things
- Desire to reach new goals
Timeline
Personal Care Assistant
ComForCare Health Care
06.2023 - 05.2025
General Laborer
Speedway Gas & Shop
10.2022 - 01.2023
Key Holder
Dollar General
02.2017 - 09.2022
Personal Care Technician - Health Care Administration
Comforecare
GED -
Forsyth Technical Community College