Emilee Richards
Terra Bella Lake Norman
Troutman
1
Certification
4
years of professional experience
Detail-oriented Medication Aide with a strong background in medication administration, inventory control, and recordkeeping. Committed to patient safety, HIPAA compliance, and accurate care coordination. Brings a calm, compassionate approach to supporting residents and healthcare teams. Known for maintaining confidentiality, coordinating with nurses and pharmacists, and delivering respectful, reliable support.
Work History
Medication Aide
10 Months- Checked vital signs on a a daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in the establishment of long-term, professional relationships.
- Streamlined communication between healthcare providers and pharmacists, ensuring accuracy in both prescription orders and dosage instructions.
- Counted and recorded medication inventory routinely to maintain medication security and control.
Medication Aide
7 Months- Administered scheduled medications accurately per MAR and facility protocols.
- Verified medication orders, labels, and dosages before administration.
- Monitored residents for side effects and reported concerns to nursing staff.
- Documented medication delivery and resident responses in electronic records.
Medication Aide/Caregiver
2 Years 2 Months- Assisted clients with bathing, dressing, grooming, and personal hygiene while preserving dignity and comfort.
- Supported mobility, transfers, and repositioning to promote safety and prevent injury.
- Provided companionship, emotional support, and conversation to reduce isolation and improve daily engagement.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Administered prescribed medications accurately while following resident care plans and facility protocols.
Sales Associate/Customer Service Representative
7 Months- Processed transactions accurately at register while following store policies.
- Collaborated with team members to complete daily stocking and recovery tasks.
- Resolved customer inquiries through phone, email, and chat with accurate, timely support.
- Escalated complex issues to appropriate departments and followed through to resolution.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
- Medical
- Dean's List
- 3.7 GPA
Skills
HIPAA compliance
Medical terminology knowledge
Health education
CPR certification
Problem-solving
Critical thinking
Customer service
Certification
- CNA - Certified Nursing Assistant
- CMT - Certified Medication Technician
Timeline
Medication Aide
Terra Bella Lake Norman
01.2026 - CurrentRead More
Medication Aide
Rose Glen Manor
01.2025 - 08.2025Read More
Medication Aide/Caregiver
Brookdale Senior Living Center
06.2023 - 08.2025Read More
Sales Associate/Customer Service Representative
Walmart
10.2022 - 05.2023Read More
Western Carolina University
from Medical
Read More
Alexander Central High School
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