Emeli Oliva
Winston Salem
Summary
Dynamic and proactive professional with a strong background as a Front Desk Receptionist at Carolina University. Proven organizational skills and effective communication abilities led to enhanced appointment scheduling and improved internal coordination. Committed to excellence, I excel in relationship building and critical thinking, ensuring seamless operations and exceptional service delivery.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Front Desk Receptionist
Carolina University
08.2024 - 12.2025
- Managed multi-line phone system, routing calls efficiently and taking accurate messages.
- Scheduled appointments and maintained calendar coordination for multiple staff members.
- Handled incoming and outgoing correspondence, including mail and email communications.
- Assisted with administrative tasks, including data entry, and document preparation.
- Supported internal communication and coordinated logistics for meetings and events.
Health and Wellness Nurse's Assistant
Carolina University
03.2023 - 05.2024
- Assisting and engaging with applicants to facilitate the enrollment process.
- Developing a highly organized system for student records and documentation.
- Entering accurate data into spreadsheets and databases.
- Planning and executing projects and events, monitoring project budgets and ensuring adherence to timelines and deliverables.
- Organizing the allocation of resources, including recruitment materials.
Education
Bachelor of Public Health -
Carolina University
Winston-Salem, NC12-2025
High School Diploma - Sciences and Humanities
Saint Peter's Academy
Honduras 11.2022
Skills
- Organizational skills
- Creative thinking
- Commitment to excellence
- Communication skills
- Critical thinking
- Relationship building
- Interpersonal skills
- Proactive mindset
- Teamwork and problem solving
Volunteer Experience
Volunteer, Novant Health Forsyth Medical Center, 05/01/24, 11/30/24, Assisted front-desk staff with patient check-in procedures and maintained confidentiality in handling sensitive medical information (HIPAA compliance)., Supported outpatient discharge processes by reviewing paperwork with patients, and coordinating transportation or follow-up services.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Phlebotomy Technician (CPT), NHA - December 5, 2025
References
References available upon request.
Timeline
Front Desk Receptionist
Carolina University
08.2024 - 12.2025
Health and Wellness Nurse's Assistant
Carolina University
03.2023 - 05.2024
Bachelor of Public Health -
Carolina University
High School Diploma - Sciences and Humanities
Saint Peter's Academy