Emalea Harrington
Sanford
Summary
Detail-oriented candidate skilled in meeting organizational needs through structured practices and adaptability to new challenges. Proficient in software applications and time management, ready to contribute communication and academic skills in a part-time role.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Beverage Cart Attendant
Tobacco Road Golf Club
Sanford
12.2023 - Current
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Suggested daily specials based on fresh ingredients, enhancing customer experience and driving sales
- Developed menu of signature cocktails, attracting customers and boosting sales
- Managed inventory of supplies, ensuring availability during peak hours to meet customer demands
- Implemented an efficient inventory management system to minimize waste and optimize cost control
- Adhered to all food safety regulations to ensure the health and well-being of customers
- Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
Cashier
Circle k
Sanford
12.2023 - Current
- Managed high-volume checkout lanes during peak hours, ensuring accuracy and speed to enhance customer satisfaction
- Processed customer transactions with accuracy and efficiency, handling cash, credit cards, electronic payments to ensure seamless customer experience
- Maintained balanced cash drawer, promptly reconciling discrepancies to uphold financial integrity
Waitress
Hwy 55 Burgers, Shakes & Fries
Spout Springs
04.2019 - Current
- Managed four tables to ensure timely service and guest satisfaction
- Greeted guests
- Monitored guest needs to enhance dining experience
- Took food and drink orders
- Prepared orders
- Served meals
- Cleared and reset tables after guests departed
- Handled cash and credit transactions with attention to accuracy and efficiency
- Swept, mopped, and prepared for guests
Lab Accessioner
Andor Labs, LLC
Morrisville
03.2020 - 11.2021
- Conducted swabbing tests for COVID-19 patients
- Entered data into databases, ensuring accuracy for reliable information retrieval
- Proficient with ICD-10 codes
- Managed incoming customer calls to resolve concerns and enhance client satisfaction
- Provided customer service support to assist clients
- Maintained a professional and organized workspace
- Managing accounts.
Hooters Girl
Hooters
Fayetteville
05.2020 - 02.2021
- Delivered customer service and waitressing while ensuring store cleanliness and readiness for next day.
- Executed daily operational tasks to maintain smooth restaurant operations.
- Collaborated with diverse coworkers to achieve team goals and resolve product and service issues.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Subway Sandwich Artist
Subway
Sanford
08.2018 - 08.2019
- Prepared fresh sandwiches using high-quality ingredients and customer preferences.
- Prepared subs while delivering outstanding customer service.
- Provided excellent customer service to ensure a positive dining experience.
- Maintained cleanliness and organization of the work area during busy shifts.
- Maintained store cleanliness to create a welcoming environment.
Education
General Studies (college) -
Central Carolina Community College
Sanford, NC07-2026
High school diploma -
Western Harnett High School
Sanford, NC12-2020
Skills
- Subway Sandwich Artist
- Cocktail preparation
- Beverage preparation
- Beverage knowledge
- Alcohol awareness
- Spirits experience
- Upselling
- Cross-selling
- Sales
- Customer engagement
- Guest service
- Dining service
- Food preparation
- Food safety
- Health compliance
- Health code compliance
- Safe food handling
- Food safety regulations
- Menu planning
- Order accuracy
- Computer operation
- Inventory management
- Beverage inventory management
- Table setup
- Table setting
- Restock shelves
- Cleaning procedures
- Physical stamina
- Team leadership
- Team collaboration
- Cleaning procedures
- Communication skills
- Conflict resolution
- Problem resolution
- Problem management
- Problem-solving
- Problem-solving aptitude
- Negotiation
- Analysis skills
- Organizational management
- Time management
- Task prioritization
- Reliability and punctuality
- Efficient work habits
- Data entry
- Busser
- Customer relations
- Customer support
- Cash handling
- Cash management
- Cashiering
- Transaction processing
- Payment processing
- Cash processing
- Credit card processing
- Data entry
- Data entry experience
- ICD-10
- Customer service
- Computer skills
- Computer literacy
- POS
- POS operation
- Mobile POS
- Fast Food
- Quality control
- Quality assurance
- Attention to detail
- Alcohol safety
- Allergy awareness
- Brand representation
- Promotional strategies
- Guest service
- Flexible schedule
- Safety compliance
- Dining service
- Servicing
- Team collaboration
- Host/Hostess
- Crew Member
- Waitress
- Customer engagement
- Analysis skills
- Microsoft Powerpoint
- Professionalism
- Analytical skills
- POS system operation
- Cocktail knowledge
- Problem-solving
- Table setting
- Alcohol safety
- Teamwork
- Beverage mixing
- Problem-solving aptitude
Certification
- Driver's License
- OSHA 10
- Food Handler Certification
Languages
- English
- Fluent
Timeline
Beverage Cart Attendant
Tobacco Road Golf Club
12.2023 - Current
Cashier
Circle k
12.2023 - Current
Hooters Girl
Hooters
05.2020 - 02.2021
Lab Accessioner
Andor Labs, LLC
03.2020 - 11.2021
Waitress
Hwy 55 Burgers, Shakes & Fries
04.2019 - Current
Subway Sandwich Artist
Subway
08.2018 - 08.2019
General Studies (college) -
Central Carolina Community College
High school diploma -
Western Harnett High School