Elsie Foli, MHA
Charlotte
Summary
Results-driven healthcare operations professional with over 8 years of combined experience in project management, healthcare compliance, and interdisciplinary team leadership. Proven success in optimizing care delivery, ensuring regulatory compliance, and driving operational excellence in clinical settings. Adept at managing diverse teams, conducting facility audits, and implementing sustainable workflows that improve patient outcomes and staff efficiency. Seeking to leverage clinical quality and management expertise to excel as a Facility Administrator with DaVita.
Overview
11
11
years of professional experience
Work History
LONG TERM CARE COMPLIANCE INVESTIGATOR
Prolink Staffing Services
10.2023 - 10.2025
- Conduct comprehensive health facility surveys and complaint investigations in accordance with CMS and state guidelines.
- Partner with administrators, nursing staff, and medical directors to evaluate patient care standards and regulatory adherence.
- Identify deficiencies and implement corrective action plans to maintain patient safety and improve clinical performance.
- Facilitate pre-survey briefings and post-survey debriefs to support compliance education and continuous improvement.
- Strengthened relationships with multidisciplinary teams, enhancing accountability and quality reporting culture.
PROJECT PORTFOLIO MANAGER
Community Bridges Inc.
11.2021 - 02.2023
- Directed cross-functional healthcare projects from planning through completion, ensuring alignment with organizational strategy and patient-care goals.
- Developed workflows and performance dashboards to monitor efficiency, regulatory adherence, and care coordination.
- Led interdisciplinary meetings, identified improvement areas, and supported quality initiatives consistent with CMS and state standards.
- Trained department leads on documentation, scheduling, and policy compliance, fostering collaboration and accountability.
PROJECT MANAGER
Covenant Health System
03.2019 - 02.2020
- Managed clinical improvement projects, ensuring compliance with healthcare regulations and internal quality standards.
- Partnered with physicians, nurses, and administrative leaders to align operations with patient care objectives.
- Oversaw budgets, procurement, and performance tracking for multiple healthcare initiatives.
- Developed Smartsheet dashboards for real-time project visibility, reducing administrative delays and improving reporting accuracy.
INTERNAL AUDITOR
University Medical Center
09.2014 - 12.2018
- Conducted financial and operational audits for hospital departments, ensuring adherence to internal policies and state healthcare regulations.
- Partnered with department heads to implement process improvements that enhanced patient safety and financial accountability.
- Created annual risk assessments to identify compliance vulnerabilities within hospital operations.
- Supported external auditors and compliance officers during accreditation surveys and regulatory inspections.
Education
Bachelor of Science - Biology
The Ohio State University
Master of Science - Health Administration
University of Phoenix
Skills
- Healthcare Operations Management
- Staff Leadership & Development
- Patient Care Oversight
- Quality & Compliance Auditing
- Budget & Inventory Control
- Regulatory Survey Preparation
- Strategic Planning
- Risk Mitigation
- Team Engagement
- Process Optimization
Accomplishments
- Recognized as employee of the month for outstanding performance and team contributions.
- Managed and completed a $2M construction project on time and within budget, resulting in a 15% increase in customer satisfaction.
- Led a team of 5 project managers to deliver 10 successful product launches, increasing company revenue by 25%.
Timeline
LONG TERM CARE COMPLIANCE INVESTIGATOR
Prolink Staffing Services
10.2023 - 10.2025
PROJECT PORTFOLIO MANAGER
Community Bridges Inc.
11.2021 - 02.2023
PROJECT MANAGER
Covenant Health System
03.2019 - 02.2020
INTERNAL AUDITOR
University Medical Center
09.2014 - 12.2018
Bachelor of Science - Biology
The Ohio State University
Master of Science - Health Administration
University of Phoenix