Ellie Adams
Denver
Summary
At Bonefish Grill Restaurants, I excelled in utilizing the POS system and delivering exceptional customer service, showcasing my strong work ethic and ability to support team members. I enhanced dining experiences by efficiently managing orders and addressing food allergy concerns, contributing to a positive reputation and cultivating loyal customer relationships.
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Bonefish Grill Restaurants
05.2022 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Nursing
East Carolina University
Greenville, NC05-2026
High School Diploma -
Pewaukee High School
Pewaukee, WI06-2021
Skills
- Team member support
- Table resetting
- Food inspection
- Order delivery practices
- Effective customer upselling
- Strong work ethic
- Exceptional customer service
Timeline
Server
Bonefish Grill Restaurants
05.2022 - Current
Bachelor of Science - Nursing
East Carolina University
High School Diploma -
Pewaukee High School
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