Ella Lamberto
Asheville
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Cashier
The Fresh Market
Winston-Salem
10.2024 - 12.2024
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Worked closely with front-end staff to assist customers.
- Greeted customers and answered any questions they had about the store's products and services.
Head Hostess
Riccardo's Restaurant
Tallahassee
05.2024 - 07.2024
- Answered customers' questions about hours, seating, current wait time and other information.
- Resolved conflicts between customers in an efficient and professional manner.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
Restaurant Hostess
Yollah
Macon
09.2022 - 02.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Assisted staff by serving food and beverages or bussing tables.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Education
High School Diploma -
Howard High School
Macon, GA05-2023
Skills
- Sales transactions
- Clear communication
- Team collaboration
- Hospitality and accommodation
- Conflict resolution
- Refunds and exchanges
- Customer relations
Timeline
Cashier
The Fresh Market
10.2024 - 12.2024
Head Hostess
Riccardo's Restaurant
05.2024 - 07.2024
Restaurant Hostess
Yollah
09.2022 - 02.2023
High School Diploma -
Howard High School
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