Ella Carlinnia
Raleigh
Summary
Dynamic customer service professional with a strong work ethic and cash handling expertise, honed at Home Depot. Proven ability to resolve complaints effectively, enhancing customer loyalty. A reliable team player, skilled in maintaining high standards of service and organization, ensuring a positive shopping experience for all customers.
Overview
5
5
years of professional experience
Work History
Customer Service Associate Cashier
Home Depot
04.2023 - Current
- Assisted customers with inquiries, providing accurate information about products and services.
- Processed cash and credit transactions efficiently using point-of-sale systems.
- Maintained a clean and organized checkout area to enhance customer experience.
- Handled customer complaints with professionalism, ensuring satisfactory resolutions.
- Trained new employees in cashier procedures and company policies, promoting a consistent customer experience across all team members.
- Resolved customer complaints in a professional and timely manner, resulting in increased customer loyalty.
Sales Associate
Aerie By American Eagle
03.2021 - 12.2022
- Provided exceptional customer service to enhance overall shopping experience.
- Assisted in inventory management, ensuring stock levels met customer demand.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Collaborated with team members to maintain store visual standards and organization.
Education
Bachelor of Arts - Design Studies
North Carolina State University
Raleigh, NC06-2027
No Degree - Gen-Ed
AB Tech Community College
Asheville, NCHigh School Diploma -
Asheville High School
Asheville06-2021
Skills
- Strong work ethic
- Reliability and punctuality
- Team player mentality
- Cash handling expertise
- Customer-focused mindset
- Patience and composure
Timeline
Customer Service Associate Cashier
Home Depot
04.2023 - Current
Sales Associate
Aerie By American Eagle
03.2021 - 12.2022
Bachelor of Arts - Design Studies
North Carolina State University
No Degree - Gen-Ed
AB Tech Community College
High School Diploma -
Asheville High School
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