ELLA CALDWELL
Newton
Summary
Creative candidate well-versed in preparing meals in a high-volume restaurant environment. Skilled in preparing traditional and international dishes while adhering to food safety regulations. Proven ability to deliver excellent customer service and ensure efficient operations. Hardworking professional with experience in ingredient pairings, plating, food presentation, and nutrition. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Certified Pharmacy Technician
Boone Drug and Healthcare
Boone
12.2023 - 02.2025
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Established and updated patient profiles, medications and insurance details.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Performed administrative duties such as filing, data entry, answering phones.
Crepe Maker
MO'S Sweets
Boone
08.2023 - 10.2023
- Managed time effectively to ensure all orders were completed within allotted time frames
- Showed flexibility when working extended hours or during busy shifts
- Adhered to established food safety guidelines while storing ingredients properly
Ice Cream Scooper
Riverbend Creamery
Lincolnton
05.2023 - 07.2023
- Maintained high standards of customer service during high-volume, fast-paced operations
- Performed daily cleaning tasks, such as mopping floors, washing dishes, and sanitizing equipment
- Provided friendly, courteous service that exceeded customer expectations
Manager's Assistant
Burton Farms General Store
Newton
03.2022 - 08.2022
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Tracked store inventories and replenished products according to demand
- Communicated with clients to address questions, concerns, and needs and provide quality customer service
- Maintained inventory levels of office supplies; placed orders when necessary to ensure adequate stock
Cashier
World Market
MOORESVILLE
10.2021 - 12.2021
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Team Member
Chickfila
Denver
05.2021 - 09.2021
- Arrived on time for shifts and adhered to company dress code guidelines
- Performed opening and closing duties, including store cleaning and restocking
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
Education
Certification - Pharmacy Technician
Caldwell Community College And Technical Institute
Boone, NC04-2024
1 year completed -
Appalachian State University
Boone, NC, USSkills
- Menu Marketing Expertise
- Food Spoilage Prevention
- Kitchen Equipment Operation
- Cutting Techniques
- Cleaning and Organization
- New Hire Training
- Updating medication histories
- Insurance confirmation
- Pharmacy operations
- Problem-solving skills
- Prescription labeling
- Proper labeling procedures
- Patient confidentiality
- Manual and automated medication dispensing
References
References available upon request
Timeline
Certified Pharmacy Technician
Boone Drug and Healthcare
12.2023 - 02.2025
Crepe Maker
MO'S Sweets
08.2023 - 10.2023
Ice Cream Scooper
Riverbend Creamery
05.2023 - 07.2023
Manager's Assistant
Burton Farms General Store
03.2022 - 08.2022
Cashier
World Market
10.2021 - 12.2021
Team Member
Chickfila
05.2021 - 09.2021
Certification - Pharmacy Technician
Caldwell Community College And Technical Institute
1 year completed -
Appalachian State University