Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Busby

Raleigh

Summary


Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Barista

Angel Share Cafe
05.2025 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Retail Sales Associate

Island Proper Boutique
10.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Checked in new merchandise with Shopify system
  • Made Purchase orders on Stocky
  • Merchandized the store along side manager and other associates

Internship Student

Carteret Medical Group
01.2025 - 05.2025
  • Improved internship experience by efficiently managing assigned duties
  • Gained practical experience in various aspects of the medical field, applying academic knowledge to real-world situations.
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Sorted, organized, and restocked medical equipment


Housekeeper

Hotel Alice
06.2023 - 10.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.


Barista

Marmalade Cafe
06.2021 - 06.2023
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Assisted back of house when needed.

Education

No Degree - Associates in Arts

Carteret Community College
Morehead City, NC

Human Biology

North Carolina State University
Raleigh, NC
05-2029

East Carteret High School
Beaufort, NC
06-2025

Skills

Opening and closing duties

Cash handling

Experienced with POS operating systems

Inventory control

Problem-solving

Timeline

Barista

Angel Share Cafe
05.2025 - Current

Internship Student

Carteret Medical Group
01.2025 - 05.2025

Retail Sales Associate

Island Proper Boutique
10.2023 - Current

Housekeeper

Hotel Alice
06.2023 - 10.2023

Barista

Marmalade Cafe
06.2021 - 06.2023

No Degree - Associates in Arts

Carteret Community College

Human Biology

North Carolina State University

East Carteret High School

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Ella Busby