Elke Wiggins
Warsaw
Summary
Dynamic Quality Assurance Analyst with a proven track record at Treehouse, excelling in defect resolution and process implementation. Adept at mentoring teams and enhancing skills through training. Skilled in data analysis and automation, driving efficiency and delivering actionable insights for product improvements. A collaborative problem solver committed to quality excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
Treehouse
08.2006 - Current
Collaborated with cross-functional teams to identify defects and implement corrective actions.
- Mentored junior QA team members, fostering knowledge sharing and skill development.
- Established best practices for testing documentation, ensuring consistency across projects.
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
- Automated regression testing processes using industry-standard tools to enhance efficiency.
- Conducted thorough analysis of test results, providing actionable insights for product improvements.
Education
High School Diploma -
Southern Wayne
Dudley, NC05-1998
Skills
- Quality assurance
- Quality processes
- Data analysis
- Mentoring and training
- Issue resolution
- Quality assurance controls
- Root-cause analysis
- Collaboration and communication
- Test planning
- Manual testing
- Process implementation
- SharePoint
- Improvement recommendations
- Critical thinking
- Best practices and methodologies
- Team collaboration
- Strong problem solver
- Collaborative team player
- Results and Deadline-driven
- Defect tracking and reporting
- Team mentoring
- Documentation skills
- Methodology integration
- Results validation
- Protocol validation
Certification
PCQI
Acidified Foods Training
Timeline
Quality Assurance Analyst
Treehouse
08.2006 - Current
High School Diploma -
Southern Wayne