Elizabeth Souin
11719 Withers Mill Drive, Charlotte
Summary
Highly professional and customer-focused individual with experience in retail sales, service and theatre industries. Seeking entry-level opportunities that best leverage current skill-set and knowledge base that leads to a rewarding career in business.
Overview
17
17
years of professional experience
Work History
Activities Assistant
Mansion Nursing and Rehabilitation
Central Falls, RI
02.2025 - 11.2025
- Assisted in planning and executing events that promote social interaction among residents.
- Enhanced program offerings based on resident feedback and evolving interests.
- Implemented safety protocols during activities to ensure a secure environment for participants.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Provided meaningful relationships with 50-55 residents
Office Assistant
Mansion Nursing and Rehabilitation
Central Falls, RI
09.2020 - 11.2025
- Organized patient and employee records and documentation to enhance operational efficiency.
- Coordinated scheduling for patient appointments to optimize workflow.
- Assisted in onboarding new staff.
- Collaborated with healthcare team members to facilitate effective communication among departments.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Sales Shift Manager
Heritage Liquors and Urban Liquors
Cranston, RI
09.2013 - 11.2025
- Welcome customers by greeting them; offering them assistance.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accurate cash handling and balancing at shift end.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Conduct sales of store merchandise and provide customer service.
- Perform cashier duties, including processing checks, cash, and credit cards.
- Responsible for stocking and organizing shelves with merchandise.
- Perform inventory control activities.
- Advise customers by providing information on products.
- Contribute to team effort by accomplishing related results as needed.
- Trained and mentored team members on product knowledge and customer service excellence.
- Implemented sales strategies that enhanced customer engagement and increased revenue.
Performer / Technical
10.2012 - Current
- Notable Lead Roles
- Annelle, Steel Magnolias at The Arctic Playhouse
- Percy Talbot, The Spitfire Grill at Community College of Rhode Island
- Laura Wingfield, The Glass Menagerie at Community College of Rhode Island
- Various Technical Roles
- Stage Manager for The Dining Room at Community College of Rhode Island
- Assistant Stage Manager for Our Town at Rhode Island College
- Backstage work for Seussical at Rhode Island College
- Backstage work for It's All Your Parent's Fault at Rhode Island College
- Backstage work for Bug at Rhode Island College
Seasonal Mail Handler
UNITED STATES POST OFFICE
11.2019 - 01.2020
- Operate heavy equipment; Power jacks.
- Receive and sort incoming mail and Packages.
- Prepare work areas for daily operation.
- Dispatched completed mail bins to transportation staging area.
Doggy day-care Associate
Pawsitive Experience
Denville, NJ
05.2009 - 08.2011
- Supervised daily activities and ensured safety of dogs in care.
- Monitored play while being aware of various play styles and ensured that all dogs are safe, stress-free, and had fun.
- Maintained a clean facility including dog waste removal, laundry, sweeping, washing dog dishes, cleaning walls, spraying down the yard space and bringing trash out.
- Stocked and organized shelves with product.
Education
Associate of Science - Occupational Therapy Assistant
Community College of Rhode Island
Newport, Rhode Island12-2024
Associate in Fine Arts Degree - Theatre Performance
Community College of Rhode Island
Warwick, Rhode Island12-2014
Skills
- Retail Sales / Service
- Collaboration
- Theater Performer / Technical
- Communication
- Strong Work Ethic
- Organization
- Script memorization
- Stage presence
- Voice projection
- Teamwork and collaboration
- Stage performance
- Creative thinking
Accomplishments
- Bartending School (January 2020) Rhode Island Bartending School, Taught by Rae Desrosiers
- Performed at Lincoln Center (April, 2011) Morris Knolls Chorale, Eric Whitacre
- Kennedy Center American College Theatre Festival – Region 1 (January, 2014) Nominated for vocal performance in The Spitfire Grill Nominated for the Musical Theatre Award
- 100th Anniversary of the Armenian Genocide - Soloist (April, 2015) Lead by Maestro Konstantin
COMMUNITY OUTREACH
Sunday School Teacher, Sts. Sahag & Mesrob Armenian Church, Mission Work, Project Hatisg, Armenia
Timeline
Activities Assistant
Mansion Nursing and Rehabilitation
02.2025 - 11.2025
Office Assistant
Mansion Nursing and Rehabilitation
09.2020 - 11.2025
Seasonal Mail Handler
UNITED STATES POST OFFICE
11.2019 - 01.2020
Sales Shift Manager
Heritage Liquors and Urban Liquors
09.2013 - 11.2025
Performer / Technical
10.2012 - Current
Doggy day-care Associate
Pawsitive Experience
05.2009 - 08.2011
Associate in Fine Arts Degree - Theatre Performance
Community College of Rhode Island
Associate of Science - Occupational Therapy Assistant
Community College of Rhode Island