Detail-oriented administrative professional with expertise in patient care coordination and EHR management. Committed to maintaining financial accuracy and adhering to HIPAA protocols, ensuring compliance while supporting effective patient care.
Overview
12
12
years of professional experience
Work History
Patient Care Coordinator 1
Piedmont Health Services
03.2022 - Current
Managed sending and receiving of Epic Electronic Medical Records (EMR) to facilitate timely access to patient information
Maintained accurate patient demographic data to support effective care coordination
Processed patient payments and managed deposits to ensure financial accuracy and compliance
Spirit Committee president (Planning corporate and site-specific events)
Patient Accounting Associate I
Recruting Solutions
07.2021 - 10.2021
Managed claims and medical records to optimize processing workflows.
Employed Microsoft Office tools for various administrative tasks.
Participated in HIPAA training for knowledge of privacy standards.
Facilitated virtual meetings through Google Meet and organized documentation in Google Docs to enhance collaboration.
Ensured HIPAA compliance in email communications to protect patient information.
Mediated between patients and insurance companies to effectively resolve claims disputes.
General Merchandise Expert
Target
10.2019 - 01.2021
Assisted customers in selecting merchandise to enhance shopping experience.
Ensured merchandise availability by organizing and stocking store displays.
Conducted inventory checks to maintain accurate stock levels and ensure product availability.
Cleaned and sanitized store areas in compliance with OSHA standards to promote customer safety.
Helps keep the store running smoothly
Administrative Student
Woodland Elementary
10.2020 - 11.2020
Organized events to enhance student engagement and participation
Coordinated staffing-related email communications to ensure timely responses
Records and data management
Executed accurate data entry into software systems to maintain data integrity
Employed Microsoft Excel for data analysis and reporting
Created and organized documents using Google Docs
Utilized Microsoft Word for document creation
Assisted customers by answering phone inquiries
Followed HIPAA guidelines
Management
Walmart
04.2014 - 04.2017
Drove sales growth through strategic initiatives and targeted promotions
Implemented cost-saving measures that reduced profit loss and improved financial health
Cultivated strong vendor partnerships to ensure reliable supply and support
Designed store layout to enhance customer flow
Trained new employees on the sales floor
In charge of cash closing and opening procedures
Education
Associate of Applied Science - Medical Office Adminstration
Piedmont Community College
Roxboro, NC
05-2021
Skills
Medical terminology
Patient advocacy
Insurance verification
HIPAA protocol adherence
EHR management
Interdepartmental collaboration
Microsoft Office proficiency
Challenging environment resilience
Highly motivated
Activities
Member of PTA
Church activities
Timeline
Patient Care Coordinator 1
Piedmont Health Services
03.2022 - Current
Patient Accounting Associate I
Recruting Solutions
07.2021 - 10.2021
Administrative Student
Woodland Elementary
10.2020 - 11.2020
General Merchandise Expert
Target
10.2019 - 01.2021
Management
Walmart
04.2014 - 04.2017
Associate of Applied Science - Medical Office Adminstration
Patient Care Coordinator /Patient Care Coordinator Assitant/Intake Coordinator at Trinity Home HealthPatient Care Coordinator /Patient Care Coordinator Assitant/Intake Coordinator at Trinity Home Health
Patient Care Coordinator/ Patient Care Manager at Performance Health and WellnessPatient Care Coordinator/ Patient Care Manager at Performance Health and Wellness